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Bholav, Bharuch
280 Ratings, 116 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property enjoys a good location near transportation hubs and offers reasonably clean rooms and decent food, which many guests appreciate. However, some guests noted issues with cleanliness and maintenance, particularly in bathrooms, and mentioned that amenities could use improvement. Overall, the staff appears to be cooperative, contributing positively to the experience.
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Excellent Stay
I had a wonderful experience at the Hotel Comfort Bharuch. I was impressed by the efficient check-in/check-out process of the hotel. They allowed us to check in early, at about 10 am. Their customer service is also commendable. I loved everything about this hotel, from room types, customer service, and facilities. Awesome food , especially Banarsi dam aloo. Delicious food and The price is also affordable.
Room: Deluxe Room
Hotel Comfort has replied on Wed Oct 29 19:56:06 IST 2025
"Dear Mr. Chandresh, Thank you for choosing our hotel and for your fantastic feedback. We're delighted to hear you enjoyed the banarasi dum aloo and that we exceeded your expectations. Our team strives to create unique experiences, and we're thrilled we could provide that for you. We look forward to welcoming you back on your next visit!” Regard, HOTEL COMFORT BHARUCH
Good Stay
Very good hotel for stay. Rooms are good and food facilities is available in hotel. Also location of hotel is near to bus stop. Check in and check out process is hurdles free. Overall very Good Hotel
Room: Deluxe Room
Hotel Comfort has replied on Fri Oct 17 19:56:40 IST 2025
Dear Mr. Maulik, Thank you for your feedback. I'm glad to hear that you had a pleasant stay at the hotel. It’s great to know that the rooms, food facilities, location, and check-in/check-out process met your expectations. Your positive comments are appreciated.Thank you for your feedback. I'm glad to hear that you had a pleasant stay at the hotel. It’s great to know that the rooms, food facilities, location, and check-in/check-out process met your expectations. Your positive comments are appreciated.
“Cooperative Staff but Poor Room Experience”
My stay at the hotel was not very comfortable. Unfortunately, the AC in my room was not working, and even though the staff kindly showed me alternate rooms, the ACs there were also not functioning. Additionally, the washroom had a foul smell, which made the overall experience unpleasant. The staff was cooperative, but I would suggest the management to look into these issues to improve the guest experience.
Room: Deluxe Room
Hotel Comfort
"Dear Mr. Nitin, thank you for your feedback. We apologize that your experience with A/C & bad smell in bathroom was not up to our usual standards. We are looking into this matter and hope you will consider visiting us again so we can provide a better experience. Please feel free to contact us to discuss this further".
hotel isn’t in the condition for staying
Everything is just terrible I prefer not to stay in this hotel Everything is just terrible. I prefer not to stay in this hotel.
Room: Deluxe Room
Hotel Comfort has replied on Fri Oct 17 20:04:34 IST 2025
Dear Mr. Vinay, I understand that you're feeling very dissatisfied with the hotel. Could you please provide more details about your concerns? I want to help resolve this situation for you.
Average Stay
The location is good and the room is also good but the problem is that the surrounding hotel is very poor and not upto mark
Room: Deluxe Room
Hotel Comfort has replied on Fri Oct 17 20:06:47 IST 2025
Dear Mr. Rajesh, Thank you for your feedback regarding your stay. I appreciate you pointing out that the location and room quality met your expectations. However, I understand your concerns about the surrounding hotel not being up to mark. It is essential for guests to feel comfortable and satisfied with their environment. I will make sure to relay your comments to the management so we can work on improving the overall experience for future guests. Thank you again for sharing your thoughts, and I hope your next visit will be even better.
NOT RECOMMENDED FOR STAY
Would not recommend anyone. Too small a room, poor AC, ill maintained linen, dirty washroom/ bathroom
Room: Deluxe Room
Hotel Comfort has replied on Fri Oct 17 20:09:17 IST 2025
Dear Mr. Divesh, Thank you for taking the time to share your feedback regarding your recent stay. I am truly sorry to hear about the issues you encountered. It's disappointing to know that the room did not meet your expectations in terms of size, and I apologize for the discomfort caused by the air conditioning. Additionally, I understand the importance of cleanliness and proper maintenance, and I regret that the linen and washroom did not meet our usual standards. Your comments are valuable to us, and I will make sure to address these concerns with our team to improve our services for future guests. Thank you once again for your input, and I hope you will consider giving us another chance in the future. Best regards,
Stay at Bharuch for Professional Visits
3 of us had been to this place and it is our 2nd official visit for an audit of a client at Dahez. The stay has been pleasent. Staff has been courteous and food is excellent as well.
Room: Deluxe Room
Hotel Comfort has replied on Mon Oct 13 16:40:24 IST 2025
"Dear Mr. Sanjay Joshi, thank you for your wonderful review! We're so happy to hear you enjoyed the We always strive to provide quality service and satisfaction to the guests. We hope to see you again soon!"
Excellent Stay
Good hotel, room and good food
Room: Deluxe Room
Hotel Comfort has replied on Mon Oct 13 16:40:46 IST 2025
"Dear Mr. Bakshi, thank you for your wonderful review! We're so happy to hear you enjoyed the We always strive to provide quality service and satisfaction to the guests. We hope to see you again soon!"
Good Stay
businessWell managed. Professional staff right from the front desk to the restaurant support team. Well maintained room, clean bathroom, fresh linen. Happy overall.
Room: Deluxe Room
Hotel Comfort
Dear Mr. Amar, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our property well managed and that our professional staff made a positive impression on you, from the front desk to the restaurant support team. It's wonderful to know that you appreciated the well-maintained room, clean bathroom, and fresh linen during your stay. We take great pride in providing a comfortable and enjoyable experience for our guests, and your satisfaction is our top priority. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Thank you once again for your kind words!
Old and smelly room allotted
Rooms were not good, bad smell coming from bed and bathroom, in a bathroom everything like old and broken. Shower and tap not working properly. Not maintaining hygiene and cleaning not at all recommended this hotel for next booking.
Room: Deluxe Room
Hotel Comfort has replied on Sat Oct 18 17:41:03 IST 2025
Dear Mr. Jigar, Thank you for your feedback regarding your recent stay. I sincerely apologize for the condition of the rooms you experienced. It is unacceptable to have a bad smell coming from both the bed and the bathroom. Additionally, the issues with the shower and tap not functioning properly indicate a lack of maintenance that we take very seriously. We strive to maintain high standards of hygiene and cleanliness, and it appears that we have fallen short in this case. I appreciate your input, as it helps us improve our services. Based on your experience, I understand your recommendation against booking this hotel in the future. Please rest assured that I will share your concerns with the management team to address these issues promptly and ensure they do not happen again. Thank you for bringing this to our attention.
Good Stay
Behaviour of the staff was quite good. But cleanliness & maintenance of the washrooms could be improved. I gave 4 stars because, the staff were responsive and humble.
Room: Deluxe Room
Hotel Comfort has replied on Sat Oct 18 17:42:40 IST 2025
Dear Mr. Sam, Thank you for your feedback regarding your recent experience. I appreciate your positive remarks about the staff's behaviour, as well as your suggestions for improvement on the cleanliness and maintenance of the washrooms. Your rating of 4 stars reflects your honest perspective, and I am grateful for your recognition of the staff's responsiveness and humility. We will take your comments into account as we strive to enhance our services. Thank you once again for sharing your thoughts. Best regards, Hotel Comfort Bharuch
Very bad experience. Very small single beds.
businessNo service. Feel like staying in one star hotel. Not even had hand soap in the bathroom. Not even hot water kettle in room
Room: Deluxe Room
Hotel Comfort
Dear Mr. Rakesh, Thank you for your review. I understand your frustration with the lack of service and amenities during your stay. It's disappointing to hear that the bathroom did not have the basic supplies like hand soap, and that there was no hot water kettle in your room. These are fundamental expectations for any accommodation, and I apologize for the inconvenience this has caused you. Your feedback is valuable, and I will ensure that it is addressed with the appropriate team to prevent this from happening in the future. Please let me know if there is anything else I can assist you with during your stay.
Excellent Stay
It was really good experience staying in comfort hotel, food was delicious, rooms were clean and neat, i recommend it for family and business travelers
Room: Deluxe Room
Hotel Comfort has replied on Sat Oct 18 17:53:23 IST 2025
Dear Mr. Divakar, Thank you for sharing your thoughts about your recent experience staying at Comfort Hotel. I appreciate your feedback, as it helps us identify what we are doing well and where we can improve. While I understand your experience may have differed, I genuinely hope that future stays can meet your expectations and provide you with the same level of satisfaction I experienced. Best regards, Hotel Comfort Bharuch
Awesome hotel
Staying in comfort is very nice. Foods are very good and marvelous. I would recommend to stay if you want to be near bharuch station
Room: Deluxe Room
Good hotel
Good hotel but oil toothpaste toothbrush not available also having decent food and water also good staff
Room: Deluxe Room
A stay at comfort hot
Staff at the hotel were very helpful and friendly the food was well prepared and tasty breakfast variety has to change in day to day basis otherwise it was nice room had only basics. No kettle, no tissues, no rack for keeping suitcase. Only select channels available on tv room cleanliness was good
Room: Deluxe Room
Waste of money
Good hotel but not good as money. Room is average. Bathroom is very small and improper cleaning in it.
Room: Deluxe Room
Just the last option
Room was small, there was power issues every now and then, bathroom was too small, no toiletries, towels were very old and seemed dirty. Not a good experience
Room: Deluxe Room
Staff behaviour
Front staff was very polite and helpful. There was nothing for me to give negative feedback. Room was clean. Hot water cold water flow was ok.
Room: Deluxe Room
Average Stay
The hotel is not at par respect to the amount paid. Though located in the best place. The rooms need upgradation or renovation. No
Room: Deluxe Room
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