the recepitanist said ac become clear in one hour,but stay nearby one day ac not working properly ,i already booked the room via make my trip app,remaining all floor ac properly work,but only my floor ac not work in fourth floor only i stayed ,the fourth floor only ac not working ,very bad experience in my life time,I don't stay full day ,morning itself i walk out and I booking other property,say soory make my trip.it's very bad experience in my life span
HOTEL COMFORT PARK
Dear Mr. Viswanathan,
We are truly sorry to hear about your unpleasant experience during your stay at Hotel Comfort Park, Chennai, and we sincerely apologize for the inconvenience caused due to the air conditioning issue on the fourth floor.
We understand how important a comfortable and cool environment is, especially in Chennai’s weather, and we deeply regret that we couldn’t meet your expectations in this regard. While our team attempted to resolve the problem, it’s clear that we fell short, and for that, we are truly sorry.
Please be assured that we have taken your feedback seriously and have already initiated a full inspection and repair of the AC systems on the fourth floor to ensure this does not happen again. Guest comfort is at the heart of what we do at Hotel Comfort Park, and we deeply regret that we couldn’t deliver that for you.
We hope you will consider giving us another chance to provide you with the hospitality and comfort we are known for.
Warm regards,
Team Hotel Comfort Park
– Taking Responsibility & Committed to Improvement