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Review Of Hotel Comfy Capetown0123401234

Valanjambalam, Cochin | 7 minutes walk to Ernakulam South Railway Station

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    865 Ratings, 442 Reviews

    excellent
    28%
    very good
    31%
    average
    21%
    poor
    12%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 2
    • 3
    • 5
    • 4
    • 4
    • 4
    • 5
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.8
    • Room3.7
    • Food3.3
    • Hospitality3.6
    • Value For Money3.6
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    Reviews Summary

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    The property is conveniently located near Ernakulam South Railway Station and MG Road, making it easy to explore the city. Many guests appreciate the warm and helpful staff, the cleanliness of rooms, and the decent amenities offered. However, some have faced issues with maintenance, such as poor air conditioning and cleanliness in the bathrooms. Parking can also be a challenge during peak times.

    Sort by:

    Positive first
    2.0

    Poor Stay

    anvarsha s.family with 1 kid

    very very bad service. ugly room and bath room.and irresponsible staffs. not hygienic. parking space some time not available

    Travel Month: Sep 2025

    Room: Standard Non AC

    3.0

    Average Stay

    nithin b.

    The place was ok. Lack of parking fecility. The staff is fine but the facility is not very well, not enough plug points, no shampoo in the bathroom, and a single towel from the double room. Some switches also not working

    Travel Month: Sep 2025

    Room: Standard Non AC

    1.0

    Terrible to stay

    banothu a.couple

    I have booked non AC room in this hotel but stay was terrible I have reached the hotel at the night 10:00 p.m. they hadn't provided me that bed blanket the room is having a full of smell they haven't provide room spray even after telling multiple Times. I recommend not to book this hotel by looking pictures of this hotel is totally unworthy of the amount paid. Geyser was not provided. bathrooms were not clean. Bedsheets are smelly.totally it's low level

    Travel Month: Aug 2025

    Room: Standard Non AC

    • user photos
    • user photos
    5.0

    Excellent Stay

    sunil k.family with 1 kid

    Nice place to stay with family

    Travel Month: Aug 2025

    Room: Standard Non AC

    3.0

    Average Stay

    anmol j.

    I had a pleasant stay at the property. The location was convenient, the rooms were clean and comfortable, and the staff was polite and helpful. The food options were good, and overall facilities made the stay hassle-free. Would recommend for a comfortable trip.

    Travel Month: Aug 2025

    Room: Standard Non AC

    4.0

    Nice stay

    vipin v.couple

    Clean Room and good staff.Couple friendly hotel.Also Overall nice experience.Little bit problems in the roo Clean Room and good staff.Couple friendly hotel.Also Overall nice experience.Little bit problems in the room

    Travel Month: Aug 2025

    Room: Standard Non AC

    4.0

    Good Stay

    shafi a.

    Later

    Travel Month: Aug 2025

    Room: Standard Non AC

    5.0

    peace full for couples

    akhilarjun.couple

    good rooms, friendly dealings this sapce is best for couples good rooms, friendly dealings this sapce is best for couples

    Travel Month: Aug 2025

    Room: Standard Non AC

    3.0

    Average Stay

    minha u.

    The stay was decent overall. Cleanliness was good and the room was comfortable. The location was convenient. Facilities were basic, but acceptable for the price. A satisfactory experience.

    Travel Month: Jul 2025

    Room: Standard Non AC

    2.0

    poor facility .no proper lighting.

    jithu k.solo

    old furniture. poor bathroom . the room didnt have proper lighting , very dim room ,could not read any thing(was preparing for an exam). amenities not provided. very similar to a tacky railway lodge. not satisfied at all.

    Travel Month: Jul 2025

    Room: Standard Non AC

    • user photos
    • user photos
    5.0

    Excellent Stay

    manu s.

    Super communication... room' S good...best experience

    Travel Month: Jul 2025

    Room: Standard Non AC

    4.0

    Good Stay

    jyothish.

    I had a pleasant stay at *Hotel Excellency*. The room was clean and comfortable, and the staff was polite and helpful. The location is convenient, close to key places in the city. Food was good, and overall service was satisfying. I would recommend this hotel for a short and peaceful stay.

    Travel Month: Jul 2025

    Room: Executive Non A/C Room

    3.0

    average

    anagha.couple

    found location on previous experience and blanket was very small room was a bit dirty on walls drawer were about to fall but nice service

    Travel Month: Jun 2025

    Room: Standard Non AC

    4.0

    Good Stay

    couple

    Loecation was easily accessible and parking lot is also good. There were stain on bed and bathroom flush wes broken. Overall experience was fine

    Travel Month: Jun 2025

    Room: Standard Non AC

    5.0

    Ambience

    mobin b.

    Comfortable stay and location accessible, good staff service and great customer service

    Travel Month: Jun 2025

    Room: Standard Non AC

    1.0

    Terrible Stay

    praveen o.business

    The worst experience, I didn't get a proper sleep with mosquito disturbance and the room is not well maintained.

    Travel Month: Jun 2025

    Room: Standard Non AC

    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    harisankar.

    I booked an Ac room but they gave me a non AC one.

    Travel Month: May 2025

    Room: Executive Non A/C Room

    3.0

    Average Stay

    nandini b.

    They mentioned about Telivision availability in their facilities..But we can't get it properly.....That was very dissatisfing thing.... Bedding, Toilets are good....They mentioned that they have restaurant but we can't saw any restaurant in that building...When we talk about that they said that that restaurant was far from the hotel...So u should order through online

    Travel Month: May 2025

    Room: Deluxe AC Room

    2.0

    Old room

    amal d.couple

    hotel room is too old and not maintained properly.Not worth the money . In the heart of the city other than that not worth anything else

    Travel Month: May 2025

    Room: Deluxe AC Room

    2.0

    Poor Stay

    adarsh.

    First of all hotel comfy cape town was a worst experience for me.Funny hospitality approach from staff, they changed 2 rooms when we reach there.And the Ac from that room I think that made up of 18th century.very bad cooling and damaged.And The power supply and inverter was poor condition.be frank it was a bad experience for me.And I wouldn't choose anymore.

    Travel Month: May 2025

    Room: Executive AC

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