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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.0
Good
35 User Reviews and 68 Ratings
Location2.9
Cleanliness2
Food2.9
Value for Money2
Amenities2.4
Child friendliness2.6
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Guest Reviews
Excellent Stay
Rated 5.0 by Kaushlendra Agarwal . Dec 25, 2024
Excellent location and great ambiance centrally located in civil lines area with modern room facility with heritage building
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Clean rooms and hygienic food
Rated 5.0 by Shivankan Srivastava . Family Traveller . Feb 02, 2023
Had a wonderful experience in staying with family
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Feb 15, 2023
Dear guest,
we thank you for your comments regarding our service and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm regards Read more
good room.
Rated 5.0 by PARUL SHARMA . Solo Traveller . Dec 05, 2022
nice experience, room and staff .
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Dec 13, 2022
Dear guest,
we thank you for your comments regarding our service and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm regards Read more
Best
Rated 5.0 by gaurav sharma . Family Traveller . Jul 03, 2022
Best hotel in prayag raj and clean, good service to all staff.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Aug 20, 2022
Dear guest,
we thank you for your comments regarding our service and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm regards Read more
Excellent Stay
Rated 5.0 by Ranjeet Kumar Mishra . May 12, 2022
Good stay, newly renovated rooms, ambiance is good, food superb but overpriced, friendly staff, secured, car parking available.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on May 15, 2022
Dear guest,
thank you so much for your valuable feedback. Read more
Excellent stay
Rated 5.0 by Suvonil Sinha Ray . Solo Traveller . Mar 31, 2022
My staying period was only one night. The food from the in house restaurant was awesome.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Apr 08, 2022
Dear guest - thank you so much for your valuable feedback Read more
great budget hotel with scope of improvement
Rated 4.0 by Anupam Banerjee . Family Traveller . Apr 10, 2023
pros 1) location:- main civil lines crossing and railway station is close by 2) room size, big room with all basic amenities provided... bed/washroom was clean cons
1) no exhaust in washroom
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Apr 29, 2023
Dear guest,
we thank you for your comments regarding our service and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm regards Read more
Cooperative staff
Rated 4.0 by Abhishek Agarwal . Couple Traveller . Feb 16, 2023
The staff is helpful. With all the negative points of the hotel that you see, the staff will try to help you steer your way through all of those. However, cleanliness is still amiss. You have to pursue the staff to get what you want. Cleanliness is not their priority, but they will come & help you every time you call, which is what makes the stay in this hotel bearable. The room that we stayed in also didn’t receive wifi signal. Breakfast is average. Overall, it’s a decent hotel with typical good and bad aspects.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Mar 02, 2023
Dear guest,
we thank you for your comments regarding our service and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm regards Read more
Not good experience
Rated 4.0 by Gaurav Sharan . Business Traveller . Dec 15, 2022
My checkin was at 12pm, but i reached the hotel 1am night, approx 11-12 hour before. For that, they asked me to pay 2300 extra, as i am doing early check in.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Dec 23, 2022
Dear guest,
we thank you for your comments regarding our service and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm regards Read more
Nice experience
Rated 4.0 by Shivani Raj . Family Traveller . Jul 30, 2022
The rooms are pretty with all facilities. The room service and food is really great.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Aug 20, 2022
Dear guest,
we thank you for your comments regarding our service and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm regards Read more
Good location
Rated 4.0 by Pushpa pani . Family Traveller . Apr 23, 2022
The location of the property is good as it’s central located and has easy access to other means of transport. Has large lawns which are used for parties. The rooms are ok. All of the rooms are on the ground floor the room initially given to us has issues with locking and opening, but it got changed later. The restaurant in the hotel serves food but it takes a long time to serve and is very expensive. Would suggest everyone to step out of the place for food. It is strictly an ok place to stay if planned for few nights. Overall it is good.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on May 15, 2022
Dear guest,
we are improving services day by day thank you so much for your valuable feedback. Read more
Good hotel
Rated 3.0 by Aman yadav yadav . Family Traveller . Jan 24, 2023
Good experience, neet and clean hotel
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Feb 02, 2023
Dear guest,
we thank you for your comments regarding our service and facilities and i am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm regards Read more
लोकेशन, बढ़िया है, पर होटल में स्टाफ ढीला है,
Rated 3.0 by Sanjay Dubey . Business Traveller . Dec 21, 2022
होटल में जब चेक इन किया तो होटल को बुकिंग खोजने में वक्त लगा, रूम में पानी नही आ रहा था, टीवी नही चल रही थी, कोमलिमेंट पानी सिर्फ 500 ml ।
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Dec 30, 2022
Dear guest, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We may not be able to change the past but if you give us a chance, we will completely make it up... Read more
Location is good
Rated 3.0 by Dr Ashish Sharma . Solo Traveller . Dec 20, 2022
Location is good as it is situated in middle of the city also Bus Stop and Railway station is near about hardly in 2 kms of range cleanliness, Room service and Food was average i m very disappointed with thisrest is ok
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Moderate experience
Rated 3.0 by Sayantan Misra . Family Traveller . Oct 22, 2022
Its more of a club/banquet than a proper hotel. We had booked the superior rooms, but all the superior rooms are in the ground floor, and although they are quite spacious, yet its a bit suffocating and damped with no windows. So we had to settle for smaller rooms in the first floor. The location is decent, near the civil lines bus stop and not far from the prayagraj junction railway station. Staffs are quite helpful and cordial.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Oct 30, 2022
Dear guest, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We may not be able to change the past but if you give us a chance, we will completely make it up... Read more
Average Stay
Rated 3.0 by Navneet Singh . Group Traveller . Apr 07, 2022
Room weren't ready when we reached. No extra mattress. Hotel official mentioned some technicality to us & we had to pay atlast. We reached around 1 am & we were dealing all this huss fuss. We just slept for 6 hours & left early morning so can't pin point anything else. For us it wasnt a very smooth experience.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on May 15, 2022
Dear guest,
we are improving services day by day thank you so much for your valuable feedback. Read more
Location is convenient, food was good. Respo se at counter was-was average.
Rated 3.0 by Krishnachandra Nashikkar . Family Traveller . Apr 04, 2022
Our stay was in two rooms, ac of one room was not working and the fault could not be rectified.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Apr 08, 2022
Dear guest - apologies for the inconvenience Read more
Not good as expected
Rated 2.0 by Nikesh Savita . Business Traveller . Jul 26, 2024
Room was not much clean, they had not provided slippers for washroom. Shower was not working properly. Bucket was dorty. Not provided dental kit in morning. And offered to choose only one option for breakfast. Overall i compromised my stay there.
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Property
Rated 2.0 by Bharti Kashyap . Family Traveller . Jul 21, 2023
Booked two room while the management reserved only one room, after two hours of continue communication they provide the room. Almirah of one room broken, it was terrible to stay with child. Water bottles provided after complaining. Very bad management. Still some staff try to solve the complaints but we suffer a lot in this high humidity and temperature.
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on May 25, 2024
Dear Guest, We thank you for your comments regarding our service and facilities and I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. Warm Regards Read more
Poor Stay
Rated 2.0 by Dr.Priyanka Chowdhary . Jun 24, 2023
No proper room service
no dustbins. Toilet hygiene poor. Charging such hefty amount. And such condition of room
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Hotel CPS CASTLE @2mins From Railway/Bus Station has replied on Jul 03, 2023
Dear guest, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We may not be able to change the past but if you give us a chance, we will completely make it up... Read more