The property is located in a prime location with easy access to nearby tourist spots. Guests have praised the property's extended view of Dalhousie from its balcony. The staff is polite and helpful, with prompt service. The property's heritage style and wooden interiors have been appreciated by guests. However, some guests have mentioned that the property requires maintenance and cleanliness could be improved. The property is not suitable for elderly guests due to the number of stairs to climb. Overall, guests have had a pleasant stay with good food and hospitality.