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Review Of Hotel Crossroad0123401234

Lucknow, Lucknow | 2.7 km drive to Chaudhary Charan Singh International Airport Lucknow

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    285 Ratings, 111 Reviews

    excellent
    34%
    very good
    31%
    average
    16%
    poor
    8%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 3
    • 5
    • 5
    • 1
    • 2
    • 5
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.7
    • Room3.9
    • Food3.6
    • Hospitality3.9
    • Value For Money3.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's convenient location near the airport, making it ideal for transit. The staff is noted for being friendly and cooperative. However, there are recurring concerns about room cleanliness, quality of breakfast, and the absence of basic amenities. Overall, it’s a mixed experience with a blend of satisfactory aspects alongside areas needing improvement.

    Sort by:

    Positive first
    3.0

    Average Stay

    rajesh h.

    Property : Hotel Cross Road, Lucknow Review : Ordinary rooms, bland breakfast. Slightly secluded location. Will not recommend for stay.

    Travel Month: Jul 2025

    Room: CLUB SUPERIOR ROOM

    2.0

    Food quality needs to be improved

    smruti m.family

    Very poor response to guests.poor show.Room cleanliness to be improved. Poor services ,mosquito net to be provided.

    Travel Month: Jun 2025

    Room: CLUB SUPERIOR ROOM

    3.0

    Review

    solo

    Basic amenities was not present.Bathrooms were not upto the mark. For a single woman staying there could be an issue because of the location otherwise staffs are cooperative

    Travel Month: Apr 2025 (8-Night Stay)

    Room: CLUB SUPERIOR ROOM

    5.0

    Excellent Stay

    amit n.loyalty-iconfamily

    Hotel was good and well maintenance, and location is nearby airport connected staff are good and cooperative

    Travel Month: Feb 2025

    Room: CLUB SUPERIOR ROOM

    • user photos
    • user photos
    • user photos
    3.0

    My comments

    gadireddy v.loyalty-iconcouple

    Location is near to airport, food is good but no hot water during my stay, service is ok, but cost wise little bit expensive

    Travel Month: Feb 2025

    Room: CLUB SUPERIOR ROOM

    5.0

    Excellent Stay

    yogender b.family

    Rooms & room service both are very good. The staff at reception too os quite humble, sensible & knowledgeable as he did our checking formalities very quickly & ease.

    Travel Month: Jan 2025

    Room: CLUB SUPERIOR ROOM

    4.0

    Good Stay

    ankita s.loyalty-icon

    The stay was good. The staff was very friendly and considerate. Very well trained and the ambience is very nice. Overall a good stay.

    Travel Month: Jan 2025

    Room: CLUB SUPERIOR ROOM

    5.0

    Decent hotel, close to airport, service needs improvement

    somesh d.loyalty-iconfamily

    Decent hotel, close to airport, service needs improvement and needs to be a bit fast. Overall good

    Travel Month: Dec 2024

    Room: CLUB SUPERIOR ROOM

    4.0

    Good Stay

    pravin s.

    Good hotel, housekeeping is done without custody consent, is issue

    Travel Month: Nov 2024

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent

    tk.business

    A well mannered and attentive staff. All essential amenities are here. An excellent place to stay. Nice place.

    Travel Month: Sep 2024

    Room: CLUB SUPERIOR ROOM

    Hotel Crossroad has replied on Wed Sep 11 12:59:41 IST 2024

    Thank you for your valauable feedback please visit again. Thank you sir

    5.0

    Excellent Stay

    ram b.family

    It was a great experience with this property, i will recommend it to others for a safe and calm stay, very near to the airport!

    Travel Month: Aug 2024

    Room: CLUB SUPERIOR ROOM

    Hotel Crossroad has replied on Fri Aug 16 19:25:16 IST 2024

    Thank you for your valauable feedback please visit again. Thank you sir.

    3.0

    Average Stay

    debayan s.

    Hotel has no parking, rooms are dirty, but location is good, food and service are good.

    Travel Month: Apr 2024

    Room: Executive Room

    1.0

    Worst overpriced stay of my lif

    amit a.loyalty-iconfamily

    Dirty, stingy, overpriced, dirty washroom, linen, dirty rooms, pathetic. Worst of all the stays in life. Not worth clicking pics.

    Travel Month: Apr 2024

    Room: CLUB SUPERIOR ROOM

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    roshin j.

    The hotel staff don't speak english

    Travel Month: Feb 2024

    Room: CLUB SUPERIOR ROOM

    2.0

    Not comfortable at stay.

    kunal k.business

    Not pleasant in stay. Ambience is not good. Not value for money stay. Not comfortable at stay. Not recommended for future stay.

    Travel Month: Jan 2024

    Room: CLUB SUPERIOR ROOM

    2.0

    Poor Stay

    vishal y.

    The room is not good at all and out side food is not allowed and hotel food is very bad

    Travel Month: Dec 2023

    Room: CLUB SUPERIOR ROOM

    2.0

    Poor Stay

    anandkumar b.business

    Hotel rooms are ultra dirty full of mosquitoes and bad smelling. Not good to recommend. the receptionist has shown the indifferent attitude and kept us waiting for 20 minutes If you continue such attitude, the hotel shall be closed sooner or later.

    Travel Month: Nov 2023

    Room: CLUB SUPERIOR ROOM

    5.0

    neat & clean

    vandana s.business

    Everything was gudd... location is very gudd...room service was very gudd...Food was tasty... 😋....room was neat & clean... I'm happy...🥰

    Travel Month: Nov 2023

    Room: Executive Room

    3.0

    Average Stay

    visakh s.

    The stay is not bad but there is no proper cleaning, if i entered the room i got cigarette waste from the floor & bedsheets are not clean black rounded stains are present in the bedsheets. Inside the bathroom, the flush switch is not properly maintained, difficult to use.

    Travel Month: Nov 2023

    Room: CLUB SUPERIOR ROOM

    4.0

    Nice property needs to be looked after well

    nikhil a.business

    The location is good, rooms are spacious but no windows. Toiletries are poor only one soap is provided. Room wall painting is in poor condition. Cable tv is not working properly. Hey but this is india “sab chal ta hai “

    Travel Month: Nov 2023

    Room: CLUB SUPERIOR ROOM

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