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COUPLE
FAMILY
GROUP
SOLO
3.7
Very Good
14 User Reviews and 30 Ratings
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Guest Reviews
A wonderful Trip With this HOTEL 🏨
Rated 5.0 by Kunal Dandekar . Family Traveller . Oct 31, 2022
Nice ambiance, The Food Test is amazing, wonderful view from the balcony, In October month it started when we stayed at the hostel. so the balcony view 🪟 is amazing, at the early morning 🌄 the climate is little bit cloudy Sunny. Hotel 🏨 interior is so good. overall such a good experience. when you entered in Shimla you Must visit this Hotel for stay.
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Hotel Crosswind West has replied on Feb 01, 2023
Dear guest thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating our hotel interior and the rooms. Guests such as yourself are the true inspiration behind our philosophy towards hospital... Read more
Amazing Stay💕
Rated 5.0 by Amandeep Kumar . Couple Traveller . Oct 29, 2022
Rooms were clean..staffs were humble..service was a little slow…but rest all were amazing..Hotel need to add more food items in menu..it will make stay easier…overall an excellent stay
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Hotel Crosswind West has replied on Feb 01, 2023
Dear guest thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating our staff and the rooms. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our ... Read more
Good location, excellent food and services
Rated 5.0 by Debabrata Bala . Family Traveller . Apr 20, 2022
We traveled with family, checking experience was fantastic. Rooms are spacious and new. Food service and quality was awesome.
The hotel has got the best city view and it feels totally worth it during night time. Best part is that the view is available even in the standard budget rooms. Had an amazing time.
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Hotel Crosswind West has replied on Apr 27, 2022
Hi Sir, We are grateful to have your feedback. Guest satisfaction is our top most priority. We look forward to serve you again. Regards Read more
Good Stay
Rated 4.0 by RAJESH KUMAR MANE . Jan 28, 2023
Having good service and specious room area with good foods.
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Hotel Crosswind West has replied on Feb 05, 2023
Hi Mr, Rajesh Kumar Mane, We are grateful to have your feedback. Guest satisfaction is our top most priority. We look forward to serve you again. Regards Read more
Good experience
Rated 4.0 by Priyatosh Mahish . Couple Traveller . Jan 22, 2023
Food is little expensive. The hot water will not be available immediately due to centralized heating system. You have to wait for a few minutes by opening the valves to let the cool water get out from the pipe.
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Hotel Crosswind West has replied on Feb 01, 2023
Hi Mr, Priyatosh Mahish, We are grateful to have your feedback. Guest satisfaction is our top most priority. We look forward to serve you again. Regards Read more
Nice hotel with good location
Rated 4.0 by gaurav khatkar . Solo Traveller . Oct 08, 2022
The hotel rooms were quite spacious and nice. The reception area gives look of a small hotel but actually rooms are big. Basic amenities like dental kit, bathroom slippers missing. Food quality just average. Overall q
uite good hotel.
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Hotel Crosswind West has replied on Feb 01, 2023
Hi Gaurav, We are grateful to have your feedback. Guest satisfaction is our top most priority. We look forward to serve you again. Regards Read more
Good for shimla visit
Rated 4.0 by Puneet Sachdeva . Family Traveller . Aug 14, 2022
It is 20 min before mall road, which avoids the traffic of shimla. Scenic beauty is awesome. Food is good.
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Overall stay experience
Rated 4.0 by Manisha Kaloni . Group Traveller . Feb 28, 2022
The property is new so it's clean. The staff is very polite and helpful. Food is also good at reasonable prices mr. Aashu sharma will help you with cans and all. He has arranged cab for us at night at a time convenient to us and also the day we had to checkout. They can even arrange scooty at hotel if you wish to rent a scooty. The room given to us had no knob to lock the washroom door. We asked to get this repaired so they said it will be like this only. However when they got to know that we are continuing our stay for one more day. They shifted us to a different room. Apart from this there was no tea kit provided. When asked at the reception they said it's not available. They don't have it. Also they don't provide you mineral water
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Hotel Crosswind West has replied on Mar 11, 2022
Dear guest, it was our pleasure to have you stay with us sometime back and thank you for taking time off to write a very positive review. I regret the inconvenience and apologize for not giving you prompt service. I have looked into the matter and have taken steps to ensure that ... Read more
Decent hotel with limited food options
Rated 4.0 by Anshuman Sahu . Family Traveller . Jan 02, 2022
I had booked room with breakfast, however there was no breakfast buffet and had to order out of limited breakfast options.
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Hotel Crosswind West has replied on Mar 11, 2022
Dear guest, it was our pleasure to have you stay with us sometime back and thank you for taking time off to write a very review. I deeply regret the inconvenience and apologize for your experience. I sincerely hope you will give us another chance to serve you. We look forward to ... Read more
Average Stay
Rated 3.0 by Shivaji Choudhary . Family Traveller . Mar 26, 2024
Located around 20 mins from mall road. Good service but the staff is very less. Rooms are clean, well-maintained and the location is good. Food was also good.
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Clean big room, polite staff
Rated 3.0 by Darshan Pal . Family Traveller . Jun 02, 2022
Clean rooms with balcony and view
room size good. Staff is polite
clean hotel
must consider if you are looking for good room, less parking space
hotel front look is only reception
didnot get hotel feeling from outside
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Hotel Crosswind West has replied on Feb 01, 2023
Hi Mr, Darshan Pal , We are grateful to have your feedback. Guest satisfaction is our top most priority. We look forward to serve you again. Regards Read more
Terrible Stay
Rated 1.0 by gaurav dubey . Nov 27, 2024
Very poor service very late orders
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Bad behavior by receptionist
Rated 1.0 by Parminder Singh . Group Traveller . Mar 27, 2023
They will never give you early checkin, even not 10 min before. Rooms are so small and dirty. And make sure don’t even try the food of this hotel it’s weird. They behaved very rude and bad with us