Review Of Hotel Crystal Residency

Excellent Stay

Rated 5.0 by Rakesh Yadav . Family Traveller . Oct 18, 2024

Everything was fine but the room was too small anyway thanks to mm t for arranging an extra bed for us.

Highly recommended for stay at guwahati city

Rated 5.0 by Pariksheet Baruah . Family Traveller . Oct 12, 2024

New hotel at guwahati city. I have checked-in at about 11 pm as my flight was delayed, very nice experience, even at 11 pm they took my luggages off from my car & keep it at my room. Receptionist young girl was very humble, polite & helpful. Room is good & spacious, bathroom is good, environment is good. But they must upgrade their food quality, i have added my breakfast as complimentary, they provided us puri sabji & black tea at room only. Salt was something more in the sabji & as i have stayed with my 4 year old kid, they should have some items in the complimentary breakfast for kids like milk, boiled egg, fruits like apple, banana etc. Since it's very new one, hope will hear their customer's review & try to decrease their lapses. Best wishes to the entire team of crystal residency, guwahati. Highly recommended for stays.

Excellent Stay

Rated 5.0 by K OM NARAYAN RAO . May 29, 2024

Why is the refund not credited yet? kindly check and confirm.

Good Stay

Rated 4.0 by Pol buragohain . Family Traveller . Jul 13, 2024

The stay was lovely, loved the breakfast which was included. The place was clean and very close to the train station, and subway. Enjoyed the stay.

Good Stay

Rated 4.0 by Pol buragohain . Family Traveller . Jul 11, 2024

Extremely clean room. We loved the contemporary design. Everything looked really new when we were there. We stayed in the small room. Some might find it a little tight. But it was okay for us. Really nice breakfast spread. Only downer is that there was a little musty or damp smell in our room. Just a little whenever we entered. Other than that it was great.

Have to work on service

Rated 4.0 by Arzyanil Chetia . Business Traveller . Jul 08, 2024

Amenities are good but services are not well.

Good Stay

Rated 4.0 by Ummid Bhutia . May 31, 2024

Hotel was clean and comfortable to stay. Staff were very well mannered

Just go for it, my ratings to this hotel 4. 9/5

Rated 4.0 by Sanjay Das . Couple Traveller . Apr 22, 2024

Hotel is constructed 3 months before, clean and cozy room, rooms are exactly as shown in pictures. Loved the rooms, clean bathroom and blasting ac. I highly recommend this hotel. Location is also nice. Food delivery from outside was allowed. Swiggy/zomato. Water bottle can be bought inside hotel.

Average to medium place for stay

Rated 3.0 by Shatakshi Bhardwaj . Family Traveller . Dec 30, 2024

Bathroom could have more cleaner, bed sheet, blanket everything was dirty. Uncomfortable beds making sleeping very difficult

Average Stay

Rated 3.0 by Nilesh gupta . Couple Traveller . Jul 17, 2024

This is a new property and trying to do there best. By google map we found location. Food is average. Overall a average stay. Wish him for keep up there best service

Average Stay

Rated 3.0 by Manoj Sarmah . May 22, 2024

3

Poor Stay

Rated 2.0 by Rajagopal S . Dec 23, 2024

No restaurant in the hotel. Complimentary is being provided by buying from outside. It's not good. Also, water isn't complimentary, no toiletries kit provided

Poor Stay

Rated 2.0 by Braja Gopal Sharma . Family Traveller . Dec 11, 2024

Location hotel is ok but service need for improvement and amenities is not upto the standard. Breakfast is items are sub standard. There no choice for quality food items. Hotel management must look for further improvement b g sharma

Poor Stay

Rated 2.0 by Tongpangkanok Imsong . Dec 04, 2024

I decided to stay at crystal residency because i stayed there before, back then the staff were awesome and great.

Below average

Rated 2.0 by Bishwa Ranjan Bordoloi . Couple Traveller . Oct 12, 2024

Basic amenities were missing like soap towels toothpaste water bottles etc …food was terrible seems like yesterday”r left over food

Poor Stay

Rated 2.0 by Md Arif . Aug 18, 2024

Staff are not good, give breakfast according to their convenience, they made me wait for more than an hour for check in

An unsatisfactory stay

Rated 2.0 by Suhasinee Sandilya . Family Traveller . May 19, 2024

Horrible experience with very poor service. No amenities in room provided. Had to purchase water bottle too. Breakfast served was very poor and unhygienic in quality. The staff needs proper training in regards to cleanliness and food.

Terrible Stay

Rated 1.0 by Mahbub Mazumder . Family Traveller . Oct 23, 2024

Did not provide any family room, the bed was small. Poor service quality & complementary breakfast was only puri sabji brought from local cheap hotels outside. Will never recommend or stay again

Terrible Stay

Rated 1.0 by Manajeet Dasgupta . May 16, 2024

Very baad room service. Lunch order given at 2. Pm received at 4 pm. No buffet for breakfast. Ordered the same at 8 am and received the same after 1. 5 hrs. Nothing in rooms. Basic toiletries are not available. You ch-ave to request everything. God knows when your request will be honored