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Sector 31, Gurgaon
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Guest Reviews
Excellent Stay
Rated 5.0 by Santosh Kumar Upadhyay . Sep 03, 2024
Service is good will stay next time
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Hotel Cymbal (Sector 31 Gurgaon) has replied on Sep 06, 2024
Dear Guest, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks & Regards Read more
Excellent Stay
Rated 5.0 by Abhinav Yadav . Sep 03, 2024
Amazing service and rooms!
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Hotel Cymbal (Sector 31 Gurgaon) has replied on Sep 06, 2024
Dear Guest, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks & Regards Read more
Excellent Stay
Rated 5.0 by Jk Agarwal . Business Traveller . Aug 02, 2024
Good stay nice staff jeetu is good receptionist value of money if i will visit again than prefer to stay agaun
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Hotel Cymbal (Sector 31 Gurgaon) has replied on Aug 04, 2024
Dear Jk Agarwal, Thank you for your kind words! We're delighted to hear you had a good stay and enjoyed the service from Jeetu. We look forward to welcoming you back on your next visit! Thanks & Regards Read more
Excellent Stay
Rated 5.0 by RAMAN KUMAR . Family Traveller . Jun 29, 2024
The stay was great, location is very good, rooms are exclusive, service is excellent, food taste is better than any thing. I would like to visit here again and again.
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Hotel Cymbal (Sector 31 Gurgaon) has replied on Jul 03, 2024
Dear Guest, We are thrilled to hear that you had a great stay with us! Thank you for highlighting our prime location, exclusive rooms, excellent service, and delicious food. We can't wait to welcome you back again and again! Thanks & Regards Read more
Comfortable
Rated 5.0 by Shravan Kumar . Family Traveller . May 29, 2024
The stay was great, very comfortable, rooms are well maintained, staff is so nice and cooperative, location is very good, food has good taste, i would like to visit here again.
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Hotel Cymbal (Sector 31 Gurgaon) has replied on Jun 07, 2024
Dear Guest, Thank you for your kind words! We are delighted to hear that you had a great stay with us and enjoyed our comfortable rooms, helpful staff, convenient location, and delicious food. We look forward to welcoming you back on your next visit! Thanks & Regards Read more
Got issue to sower
Rated 4.0 by Pankaj Rathore . Business Traveller . Feb 04, 2024
Hotel was good but i got issue with the sower mixture, i was not able to get right amount of hot water during my bath sometimes i get too cold sometimes too hot.
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Hotel Cymbal (Sector 31 Gurgaon) has replied on May 13, 2024
Dear Guest, We are glad to hear that you had a good experience at our hotel. We apologize for the inconvenience you faced with the shower temperature. Our team will look into this matter promptly to ensure a more comfortable stay for our guests in the future. Thank you for bring... Read more
Good Stay
Rated 4.0 by karan jangid . Jun 09, 2023
It's amazing hotel also food is tasty and staff is very humble saftey also must in prior.
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Hotel Cymbal (Sector 31 Gurgaon) has replied on Jun 22, 2023
THANKS FOR THE FEEDACK Read more
Staff behaviour
Rated 4.0 by ritu Yadav . Group Traveller . Mar 19, 2023
Behavior of the staff member was not good. He was so rude. Did-not provide any basic aminities.
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Hotel Cymbal (Sector 31 Gurgaon) has replied on Mar 28, 2023
Thanks for your review. Read more
Average Stay
Rated 3.0 by sandhya sharma . Jan 04, 2024
Its good. But wifi is not working. Tv is also not working
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Hotel Cymbal (Sector 31 Gurgaon) has replied on May 13, 2024
Dear Guest, Thank you for your feedback! We apologize for the inconvenience you experienced with the wifi and TV. Our team is currently working on resolving these issues to ensure a better experience for you in the future. Thanks & Regards Read more
Average Stay
Rated 3.0 by Manish Sharma . Dec 03, 2023
Service was good but in the room there were small cockroaches on the side of the bed and also on wash basin
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Hotel Cymbal (Sector 31 Gurgaon) has replied on May 13, 2024
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you found our service good. We apologize for the inconvenience caused by the presence of small cockroaches in your room. Rest assured, we will address this issue promptly. Your feedback helps us im... Read more
Poor Stay
Rated 2.0 by Rajesh Kumar . May 31, 2023
Break fast is not good
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Hotel Cymbal (Sector 31 Gurgaon) has replied on May 13, 2024
Dear Guest, Thank you for bringing this to our attention. We hate to hear that you had a bad experience. We will share the same feedback with our higher Management and we will like to look into this. Thanks & Regards Read more
Terrible Stay
Rated 1.0 by Sameer Jha . Sep 18, 2023
Hotel staff behaviour
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Hotel Cymbal (Sector 31 Gurgaon) has replied on May 13, 2024
Dear Guest, We want to apologize for your negative experience at our outlet. We`d like to learn more about your specific situation & make things right. We want to work towards earning back your business. Thanks & Regards Read more
Terrible Stay
Rated 1.0 by Sameer Jha . Sep 16, 2023
Hotel staff behaviour also they don’t have professionalism how to talk with guest
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Hotel Cymbal (Sector 31 Gurgaon) has replied on May 13, 2024
Dear Guest, We are truly sorry to hear about your experience with our hotel staff. Providing exceptional service is our top priority, and we appreciate your feedback as it helps us improve. We will address this issue with our team to ensure that our guests are treated with the u... Read more
Terrible Stay
Rated 1.0 by nikhi Sonariya . Jun 15, 2023
Poor service
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Hotel Cymbal (Sector 31 Gurgaon) has replied on Jun 22, 2023
SORRY FOR THE INCONVINIENCE Read more
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