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You are booking hotel for more than 30 days

Couple-friendly stay with a shared lounge & 24H front desk

Review Of Hotel Czar Inn

Bhimrad, Surat | 7.7 km drive to Surat International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    83 Ratings, 28 Reviews

    excellent
    22%
    very good
    30%
    average
    23%
    poor
    11%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 4
    • 3
    • 5
    • 3
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.2
    • Cleanliness2.9
    • Value For Money2.6
    • Facilities2.9
    • Checkin Experience3.4
    • Wifi2.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a great location and friendly staff, which guests highly appreciate. Many have mentioned the cleanliness and room comfort, highlighting efficient service and value for money. However, some reviews point out issues like poor maintenance, cleanliness, and lack of basic amenities. Despite the varied experiences, the staff's behavior received positive remarks. Overall, a mixed bag with a few shining aspects.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    tarun t.couple

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

    Travel Month: Dec 2024

    Room: Deluxe Room

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    1.0

    Very poor condition of rooms

    roshan s.loyalty-iconfamily

    I could not stay at the property and shall request you to refund my entire money as the rooms are very poorly maintained with insects like cockroaches and others. The linens and cleanliness was totally unacceptable. They tried to check me in other rooms which were similarly equally bad. I had to move to another hotel.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Room

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    • user photos
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    1.0

    Pathetic condition of czar inn at surat

    arhum b.loyalty-iconfamily

    I could not stay at the property and shall request you to refund my entire money as the rooms are pathetic condition with full of insects like cockroaches. The line and cleanliness was totally unacceptable. They tried to check me in other rooms which were similarly equally bad. I had to move to another hotel.

    Travel Month: Dec 2024

    Room: Deluxe Room

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    1.0

    Bad experience

    sandeep s.business

    Third class hotel it's not up to your standard they said electricity problem and shift us in another third class hotel.

    Travel Month: Dec 2024

    Room: Deluxe Room

    3.0

    Average Stay

    harsh b.

    The washroom was not that hygenic, the shower head was completely rusted, and the bed sheet was also a bit dusty.

    Travel Month: Nov 2024

    Room: Deluxe Room

    4.0

    room and

    aaditya s.couple

    property was great but they should serve water nd needy things before asking and they should put some good towels

    Travel Month: Nov 2024

    Room: Deluxe Room

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    1.0

    Terrible Stay

    gautam k.business

    The window in the room was broken then later they changed the room and then the lock of the other room was broken it wasn't fun staying there

    Travel Month: Jan 2024

    Room: Deluxe Room

    Hotel Czar Inn has replied on Sun Feb 04 19:29:53 IST 2024

    Hello Gautam, We are really sorry for incontinence, But it's very easy to write comments, but can you please let me know and show me which room has broken lock and Glass is not broken it's a crack on glass. If you proof lock was broken i can give you life time hotel room free.

    1.0

    Terrible Stay

    narendra m.group

    Salty water, washroom are in very bad condition and smelling, no towels other essential are not provided

    Travel Month: Dec 2023

    Room: Deluxe Room

    1.0

    Terrible experience

    kewal p.couple

    Rooms were not good and not worth the money at all. Water was very hard. No towels in the bathroom. You can hear every small noise from the corridor and is very disturbing if you trying to get sleep. In all it was a terrible experience

    Travel Month: Dec 2023

    Room: Deluxe Room

    1.0

    Changed hotel at last minute

    sivamalai t.loyalty-iconsolo

    Poor maintenance , I have been travelling from long way and I have to catch next flight, this people last minute has changed the hotel, which looks like Oyo rooms, poor maintenance, bathroom and toilet condition was poor.

    Travel Month: Dec 2023

    Room: Deluxe Room

    3.0

    Average Stay

    ankit h.family

    Location is good but not recommended for family, property is couple friendly not found cleanliness asked to change the bedsheet n all was looking used. Staff was good but water in washroom is so hard u can't even use for brushing teeth

    Travel Month: Nov 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    prajwal h.

    Really bad ambience they don't have any amenities water is so salty you cant even take a bath very poor experieance

    Travel Month: Nov 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    sunny p.solo

    No amenities in bathroom. Not even a toothpaate. Had to buy everything. They even charged for the water. Room lock was broken. Thats why even though i paid for two days i left after one day.

    Travel Month: Oct 2023

    Room: Deluxe Room

    2.0

    Salty water

    jigar s.business

    Very salty water, rooms ware nice. But somewhat lack of deep cleaning. Rurue.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Nice

    jayan g.

    We so enjoyed our stay there and i hope to return. The location is perfect, our suite (they upgraded us) was lovely and we had a terrace! wow.

    Travel Month: Aug 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    mahesh c.

    Ac not working properly and washroom is to dirty.

    Travel Month: Jul 2023

    Room: Deluxe Room

    Hotel Czar Inn has replied on Sun Jul 23 11:30:58 IST 2023

    Hello Mahesh, We are very apology for inconvenience. We both check AC, and AC is working well. At that time your room temperature is 22°C. And we never compromise on Cleaning.

    5.0

    Good for stay

    nirmal p.business

    Good staff behaviour, car parking, neat and clean, ac was good, everything was perfect for staying,

    Travel Month: May 2023

    Room: Deluxe Room

    4.0

    Good Stay

    nirmal p.

    Good staff behavior, car parking, ac working good, all good

    Travel Month: May 2023

    Room: Deluxe Room

    • user photos
    5.0

    Excellent Stay

    parth.

    Maintained, clean overall good stay at this price

    Travel Month: May 2023

    Room: Deluxe Room

    3.0

    Review regarding stay

    manish.group

    Hotel pp l booked rooms for other pp l inspite of our advance booking and allocated us to other hotel. That also when we called from our side when we were reaching venue. Their initial response was that we don't have rooms. Then on our discussion they gave us rooms in different hotel. It was completely unprofessional

    Travel Month: Apr 2023

    Room: Deluxe Room

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