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Goregaon West, Mumbai | 9.5 km drive to T1 - Chhatrapati Shivaji International Airport
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Guest Reviews
Wonderful stay
Rated 5.0 by Lily Patel . Solo Traveller . May 22, 2024
The property is very good and clean. I enjoyed my stay over here. Staff is very cooperative. Near by location is also good.
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Hotel Delmond Prime has replied on Jun 20, 2024
Dear Guest, Greetings from Hotel Belmond Prime! It makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With Warm Regards, Hotel Belmond P... Read more
Excellent Stay
Rated 5.0 by Payal Gaikwad . Solo Traveller . Apr 25, 2024
The hotel is well maintained. The market is near if you want to shop. The staff members are really good and very kind towards the guests.
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Good stay
Rated 5.0 by Kajal Pawar . Solo Traveller . Apr 24, 2024
The property was really nice. The staffs were polite. Surrounding is good. Rooms are clean. Check-in was done smoothly.
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Good
Rated 5.0 by PRAVIN KUMAR . Solo Traveller . Apr 06, 2023
Room was short but service was good
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback. We're pleased to hear that you found the service to be good. If there are any specific areas you think we can improve upon to enhance your experience, please feel free to let us know. We appreciate... Read more
Good Stay
Rated 4.0 by Banavar Ramesh . May 29, 2023
I use makemy trip for all my travel related issues and really happy with the service i had either domestic or international and in future also will avail the service for ticketing and hotels bookings i am using the makemytrip for the past 15 years and would like to recommend friends for their good service
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your loyalty and positive feedback! We're delighted to hear about your satisfaction with MakeMyTrip over the past 15 years. Your recommendation is greatly appreciated. Safe travels, and we look forward to serving... Read more
Average
Rated 3.0 by Jasvir jas . Business Traveller . Sep 17, 2023
Room 106 door not open stuck in door every time we have to ask for change linen and towels for 3 days stay no phone to ask for assistance or wifi password it's ok for 1 night stay only not more.
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! We sincerely apologize for the inconvenience. Your feedback is valuable, and we'll address these issues to enhance future stays. Thank you for sharing your experience. With warm regards, Hotel Belmond Prime & Team Read more
Average Stay
Rated 3.0 by Richesh Shah . Business Traveller . May 28, 2023
There is no drinking water, no daily cleaning. As per me very bad service.
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! We apologize for the inconvenience you've faced. Your feedback is important, and we'll address these issues to improve our services. Thank you for bringing this to our attention. If there's anything specific you'd like to shar... Read more
Average Stay
Rated 3.0 by DEVA Gaikwad . May 10, 2023
Room was ok. Tv was there but unable use it, wifi was there but nobody knows the password, ac and fan was nicely working
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback. We're glad to hear the room was satisfactory. Apologies for the inconveniences; we'll address them promptly. With warm regards, Hotel Belmond Prime & Team Read more
Poor Stay
Rated 2.0 by Rentokil PCI Aditya . Solo Traveller . Dec 30, 2023
Room was not good and prize flr such poor room is to hy as per the mmt as well direct booking
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extra small rooms
Rated 2.0 by Juhi Pathak . Business Traveller . May 25, 2023
The Rooms were extra small, which could just fit in a bed….. They have shown a different room on the site…. I was told that will get shifted there on the next day, but they didn’t shift….No other service can be expected from this hotel…. If anyone just wants a bed to sleep at night, pls book, else pls refrain
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! We sincerely apologize for the discomfort you have endured due to our inability to deliver some of the basics, thereby not meeting your expectations. We have noted your point regarding Rooms, which has been highlighted to the ... Read more
Terrible Stay
Rated 1.0 by Uvez Millwala . Couple Traveller . Jul 14, 2024
Over priced, rooms are not good at all terrible stay and also don’t even give a water bottle. Rooms are not even up to the mark for how much i have paid
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Terrible Stay
Rated 1.0 by Vatsal Solanki . Feb 18, 2024
Very bad experience.
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Terrible Stay
Rated 1.0 by Churaman Singh . Nov 11, 2023
Very bad smell in hotel and room
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Hotel Delmond Prime has replied on Nov 15, 2023
Dear Guest, Greetings from Hotel Belmond Prime! We sincerely apologize for the discomfort you have endured due to our inability to deliver some of the basics, thereby not meeting your expectations. We have noted your point regarding Rooms, which has been highlighted to the ... Read more
Terrible Stay
Rated 1.0 by Kunal Lamba . Oct 30, 2023
The charges of the hotel is not at all appropriate as per the rooms it just horrible. I haven’t take pictures as its not at all good
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Hotel Delmond Prime has replied on Nov 15, 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things won't happen again. We Hope you will visit us back and offer us a chance to serve you. With warm r... Read more
Terrible Stay
Rated 1.0 by Prashant Wakekar . Oct 23, 2023
Hotel is not as like hotel. It's just a house that converts into hotel. And no facility. No photo available.
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback. We apologize for the inconvenience caused. We have noted your feedback and will indeed work on it. Please give us a second chance so that we can provide you with a better experience. With warm r... Read more
Very worst hotel i have seen in life
Rated 1.0 by Shoaib Mulani . Sep 11, 2023
I have very worst experience with this hotel this hotel is too dirty bedsheet is smelling bad. Cockroaches are roaming on the bed hotel staff is too rude rooms are so small no hot water, cleaning in room i suggest make my trip to remove this hotel from your app it will affect trustworthyness of your company.
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! We sincerely apologize for the discomfort you have endured due to our inability to deliver some of the basics, thereby not meeting your expectations. We have noted your point regarding Rooms, which has been highlighted to the ... Read more
Terrible Stay
Rated 1.0 by Vithal Wadekar . Sep 07, 2023
Terrible property. Extremely unhygienic rooms, no towels or toiletries. Insects in the bathroom with dirty wc. Mosquitoes and flies in the room. Bedsheets were soiled and room smelled bad. It was such a bad experience that i checked out within an hour. So shocked to see the kind of properties make my trip has on-boarded on their platform.
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you for your feedback; we apologize for such an experience you faced. We have noted the issues and promise such things don't happen again. We Hope you will visit us back and offer us a chance to serve you. With warm r... Read more
Terrible Stay
Rated 1.0 by imran ansari . Jul 09, 2023
Bad
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime!! Your feedback about our hotel is valuable to us, we surely consider your feedback We regret the inconvenience caused to you during your stay. With warm regards, Hotel Belmond Prime & Team Read more
Terrible Stay
Rated 1.0 by Anup Agrawal . Jun 07, 2023
No telephone, no drinking water, no room cleaning, extra 700- per day was charged for my daughter with no extra bed
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Hotel Delmond Prime has replied on Nov 21, 2023
Dear Guest, Greetings from Hotel Belmond Prime! Thank you very much for your feedback. This always helps us to get better. We will work on our Service to make it better. We are sad that the team didn't reach your expectation. We look forward to having the chance to welcom... Read more
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