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Review Of Hotel Diamond

Chembur, Mumbai | 4 minutes walk to Chembur Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    105 Ratings, 62 Reviews

    excellent
    21%
    very good
    29%
    average
    22%
    poor
    14%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 1
    • 1
    • 2
    • 3
    • 1
    • 4
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.8
    • Room3.8
    • Value For Money3.7
    • Food3.2
    • Facilities3.3
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    Review Summary

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    Guests appreciate the property's convenient location, close to eateries and shopping spots, making it easy to grab a quick bite or shop around. While some mention cleanliness issues and unhelpful staff, there are also positive notes about tidy rooms and good service from certain staff members. Overall, it's seen as a budget-friendly option, albeit with room for improvement in maintenance and amenities.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    lankesh s.

    One of the worst hotels I have ever seen, The rooms are pathetic not clean.

    Travel Month: Jul 2025

    Room: AC Deluxe

    3.0

    Average Stay

    shree k.business

    over priced as compare to service not even provide toothpaste n brush... otherwise ok

    Travel Month: Jun 2025

    Room: AC Deluxe

    1.0

    Terrible Stay

    vishwanath g.

    The hotel room was pathetic, bed sheets and blankets were dirty, toilet were not clean, towels were yellow and pillow covers and pillows were smelly. The condition of the AC was pathetic. Not at all good. Even the person sitting at the reception was not at all courteous, very rude in talking, thinking all negative, and had a lot of attitude. I was asking the number to call the owner, but he refused to give me.

    Travel Month: Mar 2025

    Room: AC Deluxe

    Hotel Diamond has replied on Fri Apr 11 20:01:09 IST 2025

    We apologise for the inconvenience caused to you. Request you to kindly give us one more opportunity to serve you better. Regards, Hotel Diamond.

    5.0

    Excellent Stay

    aron a.

    hotel diamond is in a very accessible place and also we have very good options to eat outside nearby hotel there are various places where we can go and eat also we can shop and if you are a fan of a burger you will find it just outside hotel diamond that is burger king or if you want to have a very good chai (tea) few steps ahead you will find a place where you will find the best chai and the hotel needs to be taken care little bit i understand the interiors and other factors like crack in ceiling can be due to property being old but the cleanliness like basic dusting and also the towel provided should be softer rest all the stay was superb fantastic thank you would love to visit soon but with some discount 🤪. sorry no pictures taken

    Travel Month: Jan 2025

    Room: AC Deluxe

    Hotel Diamond has replied on Fri Apr 11 20:03:44 IST 2025

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    5.0

    Excellent Stay

    abhishek.

    clean and tidy room with good staff behaviour and telivision had all the sports channels. overall a good experience 👍

    Travel Month: Dec 2024

    Room: AC Deluxe

    • user photos

    Hotel Diamond has replied on Sun Jan 05 22:16:22 IST 2025

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    3.0

    Average Stay

    shrikant b.

    The stay was decent considering the price i had paid. Only thing i didn't like was the charge the hotel put on me for the water bottle i had asked for. It's complimentary at most of the place. Other than this, the stay was fine.

    Travel Month: Nov 2024

    Room: AC Deluxe

    Hotel Diamond has replied on Sun Jan 05 22:16:46 IST 2025

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    4.0

    Awesome will recommend to others as well the prices are worth

    sonali t.couple

    It is more good than expected and has good connectivity it is easy to check in a nice place. The staff are good

    Travel Month: Nov 2024

    Room: AC Deluxe

    Hotel Diamond has replied on Sun Jan 05 22:17:04 IST 2025

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    5.0

    A good place to stay

    sowgandh g.solo

    The hotel was good and clean and the staff were so friendly. The location is near to the railway station

    Travel Month: Sep 2024

    Room: AC Deluxe

    Hotel Diamond has replied on Sun Jan 05 22:17:25 IST 2025

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    2.0

    Terrible

    ganesh s.loyalty-iconcouple

    Old run down room;even though i booked luxury room, i was given ordinary room and the condition of the room was terrible; complained to the front desk in charge

    Travel Month: May 2024

    Room: AC Deluxe

    Hotel Diamond has replied on Sun Jan 05 22:25:16 IST 2025

    We apologise for the inconvenience caused to you. Request you to kindly give us one more opportunity to serve you better. Regards, Hotel Diamond.

    1.0

    Terrible Stay

    ahrar k.business

    Worst experience what the show in picture about property it's completely lie the manager said if you book in reception the will provide you nice room i have stayed that room is dirty dusty old furniture bugs flying insects bedsheet too dirty the don't provide any facilities like water bottle or extra towel dental kit or shower kit waste of money and disturbing dedication from the hotel

    Travel Month: May 2024

    Room: AC Deluxe

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos

    Hotel Diamond has replied on Sun Jan 05 22:25:53 IST 2025

    We apologise for the inconvenience caused to you. Request you to kindly give us one more opportunity to serve you better. Regards, Hotel Diamond.

    3.0

    Good to stay for solo travel for a day or so

    deepak g.loyalty-iconsolo

    Location convenient, staff co operative, rooms are clean and affordable but basic things like packaged drinking water, mosquito repellent are not readily available

    Travel Month: Feb 2024

    Room: AC Deluxe

    Hotel Diamond has replied on Sun Jan 05 22:18:05 IST 2025

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    4.0

    Stay was comfortable

    nagbhushan c.loyalty-iconcouple

    Was good. Location is good. Property is small but maintained and staff is good food not tried so can't comment

    Travel Month: Jan 2024

    Room: AC Deluxe

    Hotel Diamond has replied on Sun Jan 05 22:18:24 IST 2025

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    1.0

    Not good experience as room was not available. We visited at reception

    maruti z.couple

    Couldn't get room. I request you to provide refund. It was informed at reception that booking block

    Travel Month: Dec 2023

    Room: AC Deluxe

    Hotel Diamond has replied on Sun Jan 05 22:26:14 IST 2025

    We apologise for the inconvenience caused to you. Request you to kindly give us one more opportunity to serve you better. Regards, Hotel Diamond.

    3.0

    Good for solo traveller

    govind c.solo

    Cleanliness was beyond expectation at this price range. Even the house keeping staff was cooperative

    Travel Month: Nov 2023

    Room: AC Deluxe

    Hotel Diamond has replied on Sun Jan 05 22:18:55 IST 2025

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    1.0

    Terrible Stay

    vijay b.

    Very bed experience in this hotel. As i m worldtraveller i have not seen this type of hotel. I had checkout my room in 8 hrs. In noon i had check in at 13. 00 hrs i waited 45 mnts for room. In reception i saw one is very angry that hotel charge for stain in towel. After checkin in my room i had ordered salad, salad is good. After sometime i ordered tea n juice, tea is like water no taste. Juice lots of ice. After sometime i ordered soup. Orders 3 starter i got starter after 30 mnts, i got starters with 2 plates i told pols send 2 more plates i got plate another 20 mnts. I ordered biryani n papad i had waited for 45 mnts i dont get food. Communication is very bed in this hotel. No one care. As i m diabatis patience i had order food n not get food very bed hotel. At the end i had checkout this hotel with very bed memories. I share my personal view pols dont go to this hotel. Please improve your quality and service

    Travel Month: Sep 2023

    Room: AC Deluxe

    Hotel Diamond has replied on Wed Oct 11 12:13:18 IST 2023

    We apologise for the inconvenience caused to you. Request you to kindly give us one more opportunity to serve you better. Regards, Hotel Diamond.

    2.0

    Sealing hight is very less

    satish c.family

    Property seems very old, seems aged badly. The room was looking bad. Curtains were used of bad quality.

    Travel Month: Aug 2023

    Room: AC Deluxe

    Hotel Diamond has replied on Tue Aug 22 13:20:21 IST 2023

    We apologise for the inconvenience caused to you. Request you to kindly give us one more opportunity to serve you better. Regards, Hotel Diamond.

    3.0

    Average service

    madhav.family

    Hotel is in good area. But the staff service is of average quality. It is close to tata institute of social science which is 10 min journey from hotel. The room service was not upto the mark. Locality becomes good positive point. Can consider of staying but dont expect much.

    Travel Month: Jun 2023

    Room: AC Deluxe

    Hotel Diamond has replied on Tue Aug 22 13:16:47 IST 2023

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    5.0

    adorable

    shahbaz k.family

    it's so Beautiful experience staff is so good and Co operated hotel diamond 💎 is really like a daimond visit once guys

    Travel Month: May 2023 (5-Night Stay)

    Room: AC Deluxe

    Hotel Diamond has replied on Tue Aug 22 13:17:06 IST 2023

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    5.0

    Excellent Stay

    vikas a.solo

    the room in which i had stayed was clean.. location very good.... restaurants near by....... .. I enjoyed the stay

    Travel Month: May 2023

    Room: AC Deluxe

    Hotel Diamond has replied on Tue Aug 22 13:17:25 IST 2023

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

    3.0

    Refund of lunch and breakfast

    shital k.family

    We have not received breakfast and lunch refund. Other arrangements were good.

    Travel Month: Apr 2023

    Room: A/C Deluxe

    Hotel Diamond has replied on Tue Aug 22 13:17:43 IST 2023

    Thank you for your valuable feedback. We are delighted that you had a favorable stay with us. We look forward to welcoming and serving you in the near future. Regards, Hotel Diamond.

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