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You are booking hotel for more than 30 days
Near Delhi Gate, Surat | 2.6 km drive to Kiran Hospital
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Guest Reviews
Excellent Stay
Rated 5.0 by Zamil Khan . Mar 31, 2024
Excellent service
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Hotel Diamond Plaza has replied on Apr 04, 2024
Dear Mr ZAMIL KHAN, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, We are incredibly grateful that you took the... Read more
Good stay good stay
Rated 5.0 by Rita Vaishnav . Solo Traveller . Jun 09, 2023
Hotel near by railway and bus station, staff is very polite, room are neat and clean, food is very tasty
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Hotel Diamond Plaza has replied on Feb 10, 2024
Dear, Rita vaishnav, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We look forward to having yo... Read more
Budget & affordable property
Rated 5.0 by Neel Gondalia . Solo Traveller . Jun 07, 2023
Location is perfect and it is close to railway station, room are neat and clean, staff is very polite and food is very tasty
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Hotel Diamond Plaza has replied on Feb 10, 2024
Dear Mr Neel,Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, We are incredibly grateful that you took the time o... Read more
Good Stay
Rated 4.0 by Harry Dolas . Business Traveller . Feb 08, 2024
Overall a good stay. Rooms are a bit small but that’s ok for a solo traveler who is in surat for business.
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Hotel Diamond Plaza has replied on Feb 10, 2024
Dear Mr Harry Dolas , Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, We are incredibly grateful that you took t... Read more
Good Stay
Rated 4.0 by Vikram Mehta . Couple Traveller . Jan 29, 2024
Nice. Clean and neat suitable for budget traveler. Food was good. Had little difficulty to find the location at first go. But was fine
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Hotel Diamond Plaza has replied on Feb 10, 2024
Dear Mr vikram mehta, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, We are incredibly grateful that you took t... Read more
Good Stay
Rated 4.0 by Rizwan Ahmed . Jan 28, 2024
It’s a good stay, room is small not that much spacious overall good
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Hotel Diamond Plaza has replied on Feb 10, 2024
Dear Mr Rizwan Ahmed, It is amazing to be able to deliver such an exceptional level of service to such a valued guest as yourself.We hope you will choose our property again to create more amazing memories whenever your trip will bring you back to our city Read more
Average Stay
Rated 3.0 by Riya Goyal . Dec 13, 2024
The hotel facilities are quite normal but the services are not much fast. My opposite room had people (3 boys) drunk and shouting at night 2:00am need to make guidelines to live at the hotel safely!
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Hotel Diamond Plaza has replied on Dec 21, 2024
Dear, Miss. RIYA GOYAL , Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We look forward to havi... Read more
Average Stay
Rated 3.0 by COL BHAGWAN SINGH RANA . Business Traveller . Jun 30, 2023
Ok.
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Hotel Diamond Plaza has replied on Feb 10, 2024
Dear , COL BHAGWAN SINGH RANA, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We look forward t... Read more
Average Stay
Rated 3.0 by Mohammed Usman . May 23, 2023
There are a lot of cockroaches in the deluxe room, and there is no curtain on the window, at least cover up window, this is normal room not deluxe room. Thankyou.
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Hotel Diamond Plaza has replied on Feb 10, 2024
Dear, Mr. Mohammed usman, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We look forward to hav... Read more
Poor Stay
Rated 2.0 by Moiz jarwala . Family Traveller . Feb 09, 2024
I was charged more and the hotel had also didn't co-operate the extra stay, didn't gave appropriate discount as mention on your itinerary. Had a very bad experience with hotel diamond plaza. And the manager behaviour was also like road side hooligans. (1) our package was with breakfast, but they didn't, (2) bathroom tapes were not proper, with had bath with cold water, in winter time, room no 305 or 304, (3) i found khatmal on my extra bad on first night. (4) room cleaning services was not done unless we call them for several time, they didn't ch-ages the bedsheets when i called room service at 10:30 pm. As it was not changed in the morning. (4) we have to argue a lot with the manager for 1hrs when check out at 11:30pm. And we were late to our destination to mumbai. (5) i discussed the itinerary with your assistant about the changes and charges you had charged for 2night from 30 january to 1 feburary 2024, was more then my previous booking of 3nights from 30 january to 2 feburary 2024. She told me and gave me apology and told that hotel managing will co operate with you, but hotel management didn't satisfied us. End the behaviour was very much disturbing and terrible in front of my family.
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Hotel Diamond Plaza has replied on Feb 10, 2024
Hotel management will not responsible for what amount you paid MMT, that amount you paid MMT hotel was charged you 40%less amount for same days and manager already told you that u have only 2 days online booking then u say ok and request to manager i m with my family so please do... Read more
Path
Rated 1.0 by Vishal Kushwaha . Couple Traveller . Feb 12, 2024
Pathetic hotel and rude behaviour lack of visitors understanding. Because of some misunderstanding they just denied my stay and also didn't refunded just small amount. Didn't expected this. Please just confirm everything before visiting. Worst experience.
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Hotel Diamond Plaza has replied on Feb 15, 2024
DEAR VISHAL KUSHWAHA, YOU WAS NOT STAYED IN OUR HOTEL SO HOW CAN YOU SAY THAT HOTEL IS PATHETIC. WHAT RUDE BEHAVIOR DONE WITH YOU? BECAUSE WE HAVE ZERO TOLLRANCE POLICY TOWARDS UNMARRED COUPLE / IN-VALID COUPLE. YOU SAY YOUR WITH YOUR WIFE BUT YOU DONT HAVE MARRIGE CERTIFICATE... Read more
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