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Review Of Hotel Dimple

Laldarwaja, Surat | 5 minutes walk to Surat Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.9
    Average

    51 Ratings, 15 Reviews

    excellent
    12%
    very good
    25%
    average
    27%
    poor
    16%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 1
    • 3
    • 4
    • 4
    • 5
    • 5
    • 5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests have mixed feelings about this property. Some appreciate the friendly staff and good location, while many complain about the lack of basic amenities like clean rooms, proper food, and working lifts. Issues like bad cleanliness, strong odors, and malfunctioning air conditioning have left several guests quite disappointed. Overall, it's a mixed bag with some positive and many negative experiences.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    nirav k.

    No water bottle No parking

    Travel Month: Aug 2025

    Room: Standard Ac Room

    Hotel Dimple

    SIR SABHI HOTEL ME JUG ME WATER DIYA JATA HE AAP KO MINERAL WATER CHAHIYE TO BAHAR SE ORDER KAR SAKTE THE.AND MERI HOTEL ME PARKING FACELITY NAHI HE YE MENE ONLINE ME MENTION KIYA HUVA HE TO AAPNE PADHA NAHI TO ISME MERI GALTI NAHI SIR MENE ROOM BEST DIYA THA ME UTNA JANTA HU AND WATER BHI HAM HAR CUSTOMER KO R O PLANT LAGA HUVA HE WAHI WATER HAM DETE HE TO PLEASE ESI GALAT COMMENT MAT KARIYE PLEASE THK U

    1.0

    Terrible Stay

    raj g.

    Very terrible service No fooding Even not available water bottle Cleaning is very bad Too bad smell in the room No towel. Even there is no blanket cover Bed sheet is not clean

    Travel Month: Jul 2025

    Room: Standard Ac Room

    Hotel Dimple has replied on Mon Aug 18 18:21:11 IST 2025

    SIR SAB ITEM PROVIDE KARKE HI HUM ROOM PROVIDE KARTE HE PLEASE APKO EXTRA DUSRA OR REQUIREMENT HOTA HE TO HAME INFORM KAR SAKTE HE ESA GALAT COMMENT MAT KIJIYE THK U.

    1.0

    Horrible like hell

    rahoof r.solo

    Staying there was like hell, i hardly stayed there for a night , but it was a horrible experience. Poor roooms not as shown in photo

    Travel Month: Jul 2025

    Room: Standard Non Ac Room

    Hotel Dimple

    SIR APKE JANE KE BAD KA MERE PAS PHOTO HE AAP BOLTE HE KI MUJE ROOM ME DIKKAT HUVI TO AAP MUJE BATA SAKTE HE BUT MENE BEST ROOM DIYA THA KYOKI MENE SAB BAD SE LEKE BATHROOM CLEAN SAB CHECK KIYA THA SAB CLEAN THA TO AAP PLEASE GALAT COMMENT MAT KIJIYE THK U

    4.0

    Good Stay

    mayur m.

    All is good stay is good all over good

    Travel Month: Apr 2025

    Room: Standard Non Ac Room

    Hotel Dimple has replied on Sat Apr 19 17:42:30 IST 2025

    DEAR SIR THANKING YOU FOR YOUR VALUABLE FEEDBACK AND NICE TO MEET BETTER SERVE U NEXT VISIT SOON .

    5.0

    Excellent Stay

    hardik g.

    Good hotel clean bead and clean toilet and washroom good services

    Travel Month: Apr 2025

    Room: Standard Non Ac Room

    Hotel Dimple has replied on Sat Apr 19 17:41:45 IST 2025

    DEAR SIR , THANKING YOU FOR YOUR VALUABLE FEEDBACK AND NICE TO BETTER TO SERVE U NEXT VISIT SOON .

    5.0

    Excellent Stay

    vinod g.

    very good experience I have

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Standard Non Ac Room

    Hotel Dimple has replied on Mon Mar 31 14:17:26 IST 2025

    THANKS SIR FOR YOUR VALUABLE FEEDBACK . AND WE BETTER TO SERVE YOU NEXT VISIT. HOTEL DIMPLE ,SURAT.

    3.0

    Average Stay

    mahesh c.

    Lift was not working in hotel. With luggage it was very difficult to go up to forth floor.

    Travel Month: Jan 2025

    Room: Standard Non Ac Room

    Hotel Dimple has replied on Mon Jan 27 11:13:22 IST 2025

    THANKS FOR YOUR VALUABLE FEEDBACK SIR AND WANT TO TELL YOU SORRY THAT OUR LIFT IS UNDER MAINTANCE FOR YOUR BETTER SERVICE SO SORRY FOR THIS STAY. AND LIFT MAINTANCE ONLY FOR 2 DAYS SIR SO EAGERLY TO WAIT FOR YOUR NEXT STAY.

    2.0

    Poor Stay

    kundan p.

    Without ac.

    Travel Month: Nov 2024

    Room: Standard Non Ac Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos

    Hotel Dimple has replied on Sat Jun 28 09:53:14 IST 2025

    THANKING YOU FOR YOUR REVIEW BUT SORRY TO SAY THAT YOU BOOK NON AC ROOM SIR. AAP NE JO BOOKING BANAYA HE WO NON AC HE JARA CHECK KARKE PHIR COMMENT KIJIYE SIR. ONCE AGAIN THK U

    2.0

    Poor Stay

    avinash.

    The dimple hotel is at good location but the hotel room is too dirty no change is bedsheet no ac working and the cost is also too high. Staff behaviour is good. Lift facility is also provided according to the cost room is not good

    Travel Month: Feb 2023

    Room: Standard A/C Room

    Hotel Dimple has replied on Mon Sep 22 14:28:57 IST 2025

    Dear sir sorry for inconvient but sir you book nonac room sir so how i give ac room sir. thanking you.

    2.0

    Poor Stay

    vishal k.

    2. Bathroom is not clean very consestive and small room in this range if you talk your voice reach at the reception point.

    Travel Month: Feb 2023

    Room: Standard Non A/C Room

    1.0

    Terrible Stay

    bajrang.

    4. Hotel apex was very bad

    Travel Month: Feb 2023

    Room: Standard Non A/C Room

    Hotel Dimple has replied on Mon Sep 22 14:29:23 IST 2025

    Dear sir sorry for your inconvient.

    2.0

    Hygiene

    fatema n.family

    The old hotel room was too dirty dust was every where specifically in walls n doors. Mr. Pares h helped us and gave room in their new hotel which is under construction. We shifted to their new construction side rooms interior was good but no cleanliness there bcoz of construction work was in process. We really suffered- there were no proper staff to cater us, no water to drink. No toiletries.

    Travel Month: Nov 2022

    Room: Standard Non A/C Room

    3.0

    Average Stay

    murtuza a.

    Staff behavior not good and also not cooperative. Hotel cleaning was good. Room was comfortable but only staff behavior problem

    Travel Month: Nov 2022 (8-Night Stay)

    Room: Standard A/C Room

    2.0

    Review of hotel dimple

    ravi.solo

    This is the worse experience which i got it through my current stay with hotel dimple. They took extra cash for put on the ac. Unhygienic, dirty outside the room, 90's television kept in the room. I will never stay this kind of property if someone offered me free of cost. Thank you

    Travel Month: Aug 2022

    Room: Standard Non A/C Room

    5.0

    Nice place, good staff and very near to train and bus.

    ajay k.family

    I like the co operation from hotel staff is very nice.

    Travel Month: Jul 2022

    Room: Standard Non A/C Room

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