The property is located in a good location and is at a walkable distance from the railway station. The staff is supportive and well-mannered. The rooms are clean and spacious, with queen-sized beds and clean bathrooms. The property offers scooty rentals at affordable rates. However, some guests have complained about the lack of room service, power backup, and parking facilities. The food is good, but some guests have suggested incorporating Bengali thali meals. Overall, it is a budget-friendly property with value for money.