The property's location is the highlight of the guest reviews, being in close proximity to the Gateway of India and Taj Mahal Palace. The staff is friendly and helpful, and the rooms are clean and well-maintained. However, some guests have complained about the old and dated infrastructure of the property, including the air conditioning and furniture. Breakfast options are limited and average, and some guests have reported issues with cleanliness and maintenance. Overall, the property is recommended for its prime location and budget-friendly rates.