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Review Of Hotel Dolphin International0123401234

Bhelupur, Varanasi | 2.1 km drive to Kashi Vishwanath Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    427 Ratings, 283 Reviews

    excellent
    28%
    very good
    34%
    average
    19%
    poor
    9%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 1
    • 5
    • 4
    • 3
    • 4
    • 3
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Room3.6
    • Food3.9
    • Hospitality3.7
    • Value For Money3.8
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    Reviews Summary

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    The property boasts a great location, making it convenient for visitors to access temples and other tourist spots. Guests have appreciated the friendly and polite staff, particularly highlighting Ms. Viashnavi and Ravi for their helpfulness. While cleanliness and room quality have been concerns, the food has mostly received positive reviews. However, issues with room service, maintenance, and overall hygiene have been frequently mentioned. The property remains a decent choice for budget travelers seeking accessibility in Varanasi.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    narendra s.solo

    excellent stay, nice property, Customer friendly Reception staff special thanks to Ms Viashanavi who helped us in checkout .

    Travel Month: Feb 2025

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Mar 28 17:18:34 IST 2025

    Thanks for your feedback.

    5.0

    Location and hotel environment

    randhir k.loyalty-iconcouple

    Location, room, service and hotel very good. Well welcome nature of hotel staff. Hummable and kind person

    Travel Month: Dec 2024

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Tue Dec 31 15:26:29 IST 2024

    Dear Happy Guest, Greetings from Hotel Dolphin International ! Thank you for your wonderful review! We are delighted to hear that you found our location, rooms, and service to be very good. Our staff takes pride in being polite, welcoming, and kind, and it’s great to know that their efforts made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back soon! Regards,

    3.0

    Not good u

    ratnesh.couple

    Rooms not you to the marks and not value for money but over all hygien are good hotel staff also good

    Travel Month: Apr 2024

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Sat Sep 07 20:57:26 IST 2024

    Dear Guest, Greetings from Dolphin Hotels, Varanasi ! Thank you for sharing your feedback. We appreciate your positive remarks about our hotel staff and the overall hygiene. However, we're sorry to hear that the rooms did not meet your expectations and that you felt the value for money was lacking. Your concerns are important to us, and we will work on improving these aspects to enhance our guests' experience. We hope to have the opportunity to serve you better in the future. Regards,

    3.0

    Very basic

    sushma a.loyalty-iconfamily

    Its a very basic hotel and not worth the price. Gave us dirty hotels. Breakfast is not great. Reception staff not very helpful.

    Travel Month: Mar 2024

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Tue Apr 23 19:24:19 IST 2024

    We appreciate you taking the time to share your feedback with us. We're truly sorry to hear about your experience. Delivering exceptional service and accommodations is our top priority, and it's disheartening to learn that we fell short of your expectations. Your comments are invaluable to us as they help us identify areas for improvement. Rest assured, we will address these issues with our team to ensure they are rectified immediately. We sincerely apologize for any inconvenience caused during your stay and hope to have the opportunity to welcome you back in the future to showcase the true standard of our hotel. If there's anything else you'd like to share, please don't hesitate to reach out to us directly.

    5.0

    Excellent Stay

    saurabh g.loyalty-icon

    Excellent hotel, clean rooms, humble helpful staff, great location, great food, what else does really need.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Premium Room

    Hotel Dolphin International has replied on Wed Feb 07 19:52:29 IST 2024

    Thanks for your review.

    1.0

    The hotel did not exist. It is under repair for quite some time now. We we were accommodated in a nearby hotel which is being set up. How did you reserve in a hotel under repair. We were made to run from place to place

    ramachandran b.loyalty-iconfamily

    The hotel where we were accommodated was of a lower level. We are sending a mail seeking part refund.

    Travel Month: Nov 2023

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Dolphin International has replied on Wed Feb 07 20:36:40 IST 2024

    Dear Guest, Greetings ! We were sincerely apologize for the inconvenience caused. However Hotel Renovation was planned suddenly , so that we cant able to close the inventory . We got your booking on October but suddenly we thought to renovate the hotel and suddenly we started close our bookings, so that we were forced to give room in our nearby hotel and although we deeply apologize for that. And our hotel is now Renovated fully and we opened for bookings and welcoming guest as well. Kindly give us a chance to serve you in our upgraded version of Hotel Dolphin International. Regards, Lakshmi Arumugam

    4.0

    Decent stay

    santhi k.loyalty-icongroup

    Dolphin international is under construction. We were offered accommodation in hotel venganam, which is an adjacent hotel. Udupi hotel was available as a food option. Overall, stay was decent.

    Travel Month: Oct 2023

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Wed Feb 07 20:39:29 IST 2024

    Dear Guest, Greetings ! Thanks for sharing your experience with us. However Hotel Renovation was planned suddenly , so that we cant able to close the inventory . And our hotel is now Renovated fully and we opened for bookings and welcoming guest as well. Kindly give us a chance to serve you in our upgraded version of Hotel Dolphin International. Regards, Lakshmi Arumugam

    4.0

    Food and sevices

    bharat m.loyalty-iconbusiness

    From 8 th october till 12th morning all services are appreciated. Specially reception was very cordial. Madam vaishnavi was extremely smiling and cooperative.

    Travel Month: Oct 2023 (4-Night Stay)

    Room: Premium Room

    Hotel Dolphin International has replied on Wed Feb 07 20:40:30 IST 2024

    Dear Guest , Greetings ! Thanks for your review . Regard, Lakshmi Arumugam

    5.0

    Comfortable stay

    prabhat.couple

    Room service is good, very near to main temple, food were also less oily and testy behavior of receptionist at counter was very good and helpful

    Travel Month: Sep 2023

    Room: Premium Room

    Hotel Dolphin International has replied on Wed Feb 07 20:40:50 IST 2024

    Dear Guest , Greetings ! Thanks for your review . Regard, Lakshmi Arumugam

    4.0

    Nice stay

    satish.loyalty-iconfamily

    We stayed at this hotel for 2 days and the staff was good, polite, food quality was very good. Will look for this in next visit for sure

    Travel Month: Sep 2023

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Sep 22 18:52:10 IST 2023

    Thanks for your valuable feedback.

    3.0

    Compact feeling

    alakh k.solo

    No external view hence feeling of compactness cleanliness problem. .

    Travel Month: Aug 2023

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Sep 22 19:03:30 IST 2023

    Sorry for the inconvenience caused. Though property is located in center of the city, may it gives the feel of compactness. We felt sorry for the experience with us.

    5.0

    Varanasi stay

    sachin s.group

    Staff very cordial and responsive transport was arranged swiftly however on last day after check out one fall ill and required room for 4 hours they charged enormous

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Sep 22 18:57:55 IST 2023

    Thanks for your valuable feedback.

    5.0

    Hotel dolphin international

    ankit m.couple

    Nice hotel very good service very clean and fast service i this hotel in makemytrip app in very good price and its very near to all the temples foods are so tasty its best hotel for all couples and family

    Travel Month: Aug 2023

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Sep 22 19:04:02 IST 2023

    Thanks for your valuable feedback.

    3.0

    Small and dark super deluxe rooms, good foods, don't take other service

    sandip s.loyalty-icongroup

    I booked 2 super deluxe in the hotel, rooms are just so so. We didn't get any sunlight in the room. Rooms remains in dark at daytime also. Foods are good, we took veg melas. Staff was good, service was prompt. But i advise all not to take any other service, like temple darsha, car booking from the hotel. Ms manager of the hotel, is very unusual. She fix the rates for these services, i found rates are double or t ripple than the normal rates. We are not aware the temple darshan booking can be done , we request the hotel to book for kashi viswanath temple darshan it was told we need to pay we could luckily verify the rates per person. Please be aware to take rates from the lady manager at the hotel. Car rentals ( fixed by the manager) are very high. We bound to take a car rent for varanasi station( 5 km distance) drop at 4 am ( request for booking was made previous night)

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Sep 22 19:11:47 IST 2023

    Thanks for to sharing your experience with us. The rates for other services like temple darshan or any vehicle services, we are informed that we getting rates from our travel desk and we also informed about that Rate difference in direct counter tickets. There is no hidden charges for any services whatever we are providing. Though your drop is at early morning, so that you supposed to charge at extra amount, that also we explained that previous night. We are trying to satisfy the customers in every situation and for easy accessible and guidance we are having travel desk only for our customers. Sorry for the inconvenience caused with us.

    4.0

    Customized food

    tirtha n.loyalty-iconfamily

    We were able to get the staff prepare food as per our preference, which was really good. Since elderly people traveled, getting the right food was important.

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Sun Aug 20 12:03:20 IST 2023

    Thank you for your review. Looking forward to serve you again in our premises.

    3.0

    Food choice

    pradeep s.family

    Food choice is not available only only provided by hotel food compulsory taken if customer want another food pay and choice. Already paid amount is not return

    Travel Month: Jul 2023

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Aug 11 13:57:34 IST 2023

    Dear Guest, Thanks for taking time to drop this feedback. For your kind information, If you are choosing Buffet or If your room is added with Meal plan then you will fixed menu based upon chef choice. If you make it on ala-carte, then its chargeable sir. ! Thanks for understanding.

    5.0

    Nice calm cooperating staff

    somil k.loyalty-iconfamily

    Nice calm cooperating staff, they helped for all need to visit, local trip, food etc. Little bit costly but overall city is. Costly. Location is good on main road. Bust area.

    Travel Month: Jun 2023

    Room: Super Deluxe Room

    • user photos
    • user photos

    Hotel Dolphin International has replied on Fri Aug 11 13:58:16 IST 2023

    Thanks for your review. Looking forward to serve you

    3.0

    Room service

    sugata b.family

    Room service is worse. Even 3-4 call required to get water even. Room service is telling call reception for room service. Not understand

    Travel Month: Jun 2023

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Aug 11 14:00:36 IST 2023

    Dear Guest , Greetings ! Thanks for sharing your experience with us. We felt sorry for the inconvenience caused. We will rectify the same. Thanks for understanding.

    2.0

    Poor Stay

    praveen.

    Lot of enquiry is there while on mm t hotel is couple friendly

    Travel Month: May 2023

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Aug 11 14:02:48 IST 2023

    Dear Guest, Greetings ! Thanks for your review. Further that, yes our hotel is Couple Friendly , But we are provided room with certain Circumstances, if its not matching we will not accept the booking. That is already there in Terms and Conditions sir.

    2.0

    Very poor service

    manish p.solo

    Hotel dolphin international rate is too high because of room quality is very poor according to room price.

    Travel Month: May 2023

    Room: Super Deluxe Room

    Hotel Dolphin International has replied on Fri Aug 11 14:04:19 IST 2023

    Thanks for your review. Based on the amenities and location and services the rates are fixed. The rates are dynamic in Varanasi.

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