I booked 2 super deluxe in the hotel, rooms are just so so. We didn't get any sunlight in the room. Rooms remains in dark at daytime also. Foods are good, we took veg melas. Staff was good, service was prompt. But i advise all not to take any other service, like temple darsha, car booking from the hotel. Ms manager of the hotel, is very unusual. She fix the rates for these services, i found rates are double or t ripple than the normal rates. We are not aware the temple darshan booking can be done , we request the hotel to book for kashi viswanath temple darshan it was told we need to pay we could luckily verify the rates per person. Please be aware to take rates from the lady manager at the hotel. Car rentals ( fixed by the manager) are very high. We bound to take a car rent for varanasi station( 5 km distance) drop at 4 am ( request for booking was made previous night)
Hotel Dolphin International has replied on Fri Sep 22 19:11:47 IST 2023
Thanks for to sharing your experience with us. The rates for other services like temple darshan or any vehicle services, we are informed that we getting rates from our travel desk and we also informed about that Rate difference in direct counter tickets. There is no hidden charges for any services whatever we are providing.
Though your drop is at early morning, so that you supposed to charge at extra amount, that also we explained that previous night. We are trying to satisfy the customers in every situation and for easy accessible and guidance we are having travel desk only for our customers.
Sorry for the inconvenience caused with us.