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Review Of Hotel Durga

Banganga Road, Katra | About a minute walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    81 Ratings, 59 Reviews

    excellent
    26%
    very good
    36%
    average
    21%
    poor
    6%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 3
    • 3
    • 1
    • 5
    • 4
    • 4

    Rating Categories

    • Location4.5
    • Cleanliness3.5
    • Room3.6
    • Value For Money4.0
    • Food4.2
    • Facilities3.8
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    Review Summary

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    This property stands out for its excellent location, right across from the bus and taxi stands, making it super convenient for travelers. Guests appreciate the polite and helpful staff, and many mention the quick service. However, cleanliness seems to be a recurring concern, with some reviews citing issues regarding unclean bathrooms and dusty rooms. Overall, it's a decent option for a short stay.

    Sort by:

    Positive first
    3.0

    Average Stay

    ankit k.

    Good hotel in a good place but services can be improved more

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Deluxe Non AC

    1.0

    Unhygienic and uncomfortable stay

    bhavya s.loyalty-icongroup

    Pros- staff was polite. The only good thing i can remember cons. We were 3 adults and were only provided a single double bed. We requested the manager at night to provide us a room with 3 single bed or 1 double bed and other one single. They totally declined for it and were adamant that we stay in that room and we will be provided with a mattress on the floor. They also mentioned why did we book the hotel rather we should have booked with them directly. On our continuous insistence we were provided with another room. Manager also misbehaved with us. -i was thoroughly disappointed with the hygiene level. Room was not properly cleaned floor was dusty. Room had unpleasant smell. Linen and pillow cover was dirty and used. The washroom was even worse. Floor had stains, toilet was dirty. Overall, the lack of cleanliness made the stay really uncomfortable. I wouldn’t recommend the hotel.

    Travel Month: Dec 2024

    Room: Deluxe Non AC

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    rakesh k.loyalty-iconfamily

    It was a comfortable stay there. Location was very good. Staffs were co-operative and rooms were clean.

    Travel Month: Oct 2024

    Room: Deluxe Non AC

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    amit j.

    Hotel room is nice. Location is good. Expanding and very friendly staff. Impressive

    Travel Month: Jun 2024

    Room: Deluxe Non AC

    3.0

    Average stay

    mohit t.loyalty-iconcouple

    It's good compared to other hotels for 1 day resting. Note: property is very very old, don't compare with new property look and feel. Location : 10 food: 7 they are synced will (sher-e-punjab) in room service ambience: 5

    Travel Month: Apr 2023

    Room: Deluxe Non AC

    5.0

    Excellent Stay

    satish j.

    It was great experience through mmt

    Travel Month: Feb 2023

    Room: Deluxe Non AC

    3.0

    Hygiene requires improvement

    manoj k.couple

    Food was ok. Hygiene and room was not upto the mark. The only thing thats good is the location.

    Travel Month: Dec 2022

    Room: Deluxe Non AC

    1.0

    Booking hui or advance payment k baad b room n hi hai bola

    ravinder g.family

    Bola ki kahi or room la lo ya-ha n hi hai or rupee return kam diye

    Travel Month: Oct 2022

    Room: Deluxe Non AC

    5.0

    Enjoyed

    sunil a.family

    Cool place to stay at. Supportive and good staff, nice food and quick service. The Hotel is in prime locality. It's clean and is well maintained.

    Travel Month: Jan 2020

    Room: Deluxe Non AC

    1.0

    Not a good Hotel to stay

    sanchit g.loyalty-iconfamily

    Location is good V dirty. Rats in the room

    Travel Month: Dec 2019

    Room: Deluxe Non AC

    4.0

    Good Stay

    kishorbabu c.

    Stay was good and co operative staff
    Good and well maintained Hotel and supportive staff

    Travel Month: Feb 2019

    Room: Non Ac Room

    4.0

    Good Stay

    santosh s.

    In winter hot water service must require.

    Travel Month: Jan 2019

    Room: Non Ac Room

    4.0

    Good Stay

    deepak s.

    Nothing to say anything about hotel.

    Travel Month: Jan 2019 (3-Night Stay)

    Room: Non Ac Room

    5.0

    Best location

    inca k.

    Location and view is the best.
    Staff was very very polite and always smiling and so helpful. And the best thing is that they have restaurant in the hotel itself is so handy specifically when you are tired with all the tracking and when it's cold outside. Though they have room service too. The only negative point is that they don't have lift.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Non Ac Room

    4.0

    Good location but not so good room

    manoj k.

    Rooms were not so good and unclean with switch board hanging and just one power point for charging.

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Non Ac Room

    4.0

    Overall experience was good

    vinod g.

    Location of this hotel is good and all the resources are easily accessible from there.

    Travel Month: Dec 2018

    Room: Non Ac Room

    4.0

    Good Stay

    rajiv.

    Everything was good. Good service.

    Travel Month: Nov 2018

    Room: Non Ac Room

    2.0

    Avoid staying this place

    abhimanyu t.

    Rooms are to dirty and dusty, water leakage were everywhere in bathrooms. Blankets they provided were so dirty that we preferred to put our sweaters and sleep.
    It was bad experience at hotel Durga. Rooms were smelly, blanket which was provided were too dirty that we had to ask them to take that off. There were so much of dust in room, toilets were not cleaned water leakages everywhere. Staffs were not good either.

    Travel Month: Oct 2018

    Room: Non Ac Room

    2.0

    Poor Stay

    abhishek j.

    I am no happy. Room was no clean.

    Travel Month: Oct 2018

    Room: Non Ac Room

    4.0

    Good Stay

    ravindranath u.

    Location as specified very near to bus stand, auto taxi stand. The dry fruits market very close to it.

    Travel Month: Aug 2018 (3-Night Stay)

    Room: Non Ac Room

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