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Review Of HOTEL DWARKA PALACE
Darbhanga, Darbhanga | 5.6 km drive to Darbhanga Airport (DBR)
User Rating & Reviews
- everyone
- couple
- solo
- business
- family
Very Good
79 Ratings, 24 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 3
- 2
- 4
- 3
- 4
- 5
- 3
- 4
- 5
Sort by:
Positive first
2.0
Poor
raushan k.business
Slow services room not ready reception call not pik before 9 am after 9 pm
Room: Corporate Executive
HOTEL DWARKA PALACE has replied on Thu Oct 23 11:50:55 IST 2025
Dear Mr. Raushan Kumar, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the delay in room readiness and difficulty reaching our reception outside standard hours. This is not the level of service we aim to provide. Your comments have been shared with our team to ensure immediate improvement in service efficiency and guest support availability. We value your input and hope you’ll give us another opportunity to serve you better on your next visit.
5.0
Overall Good, needs a bit impro
aryan s.business
Good Hotel as per budget. rooms are small and need colouring but overall as a budget friendly hotel is a good option to consider. However their restaurant is not so budget friendly, Prices are on a premium end as per a budget hotel very limited options for veg only in North Indian, no pizza or other products available and outside orders are not allowed is a drawback. if they maintain the room with a bit of colouring on walls, lower menu prices a bit it would be better. but overall good no major problems
Room: Classic Room
HOTEL DWARKA PALACE has replied on Wed Oct 15 10:51:19 IST 2025
Dear Mr. Singhania, Thank you for sharing your detailed feedback and for rating us 5 stars. We’re delighted to know that you found our hotel a good option within your budget and appreciated the cleanliness and location. We have noted your valuable suggestions regarding room maintenance and restaurant pricing. Your feedback helps us improve, and we will definitely work on refreshing the room interiors and reviewing our menu pricing and variety. We hope to have the pleasure of welcoming you again soon and providing an even better experience on your next visit.
3.0
Average Stay
ratneshwar m.solo
Electricity was very poor. Location not good. Food quality was poor
Room: Corporate Executive
HOTEL DWARKA PALACE has replied on Tue Oct 07 11:35:38 IST 2025
Dear Mr. Mishra, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations. We sincerely apologize for the issues you faced with electricity, location, and food quality. Your comments are very valuable to us, and we’ll work with our team to improve these areas for future guests. We hope you’ll give us another opportunity to serve you better on your next visit.
5.0
Excellent Stay
prince k.solo
Location was near main market . Hotel's room was neat & clean. Bathroom clean. Towels, bed,etc well arranged. Behaviour of staffs was good. Overall good experience.
Room: Classic Room
HOTEL DWARKA PALACE has replied on Wed Sep 17 13:26:40 IST 2025
Dear Mr. Prince Kumar, Thank you so much for sharing your wonderful feedback and for rating us 5/5. We are delighted to know that you had an excellent stay with us and appreciated our location, cleanliness, room arrangements, and the behavior of our staff. Your kind words mean a lot to us and motivate our team to continue providing the best hospitality to our valued guests. We look forward to welcoming you again soon for another pleasant experience.
4.0
Good Stay
rahul r.solo
Location is good and food is nice
Room: Classic Room
HOTEL DWARKA PALACE has replied on Sun Sep 14 13:55:12 IST 2025
Thank you, Rahul, for sharing your feedback. We’re glad to know you enjoyed the convenient location and the food. Your positive comments motivate us to keep improving. We look forward to welcoming you again for an even better experience.
1.0
Terrible Stay
wilmar d.solo
The toilet was leaking from the roof for a good one hour with rain water ,they tried to repair it but no use
Room: Corporate Executive
HOTEL DWARKA PALACE has replied on Sat Sep 13 19:40:37 IST 2025
Dear Mr. Dias, We sincerely apologize for the inconvenience you experienced during your stay, especially with the leakage issue in the bathroom. This is certainly not the standard of service we aim to provide. Our team did attempt immediate repairs, but we regret that it did not resolve the issue in time and caused you discomfort. Please rest assured that corrective measures are already being taken to prevent such incidents from happening again. We value your feedback and would be grateful for the opportunity to welcome you back with an improved experience.
5.0
Good location
manoj.solo
Good hotel, Staff behaviour very good, Food also good , Room clean .Road connectivity is also Good , Wi-Fi, properly. working..
Room: Classic Room
HOTEL DWARKA PALACE has replied on Mon Sep 08 16:06:54 IST 2025
Dear Mr. Manoj Kumar, Thank you for sharing your valuable feedback. We are delighted to know that you enjoyed your stay with us and found our staff, cleanliness, food, and facilities up to your expectations. Your appreciation motivates us to continue delivering the best hospitality experience. We look forward to welcoming you again soon.
5.0
Excellent Stay
rajat s.business
I appreciate the opportunity to share my experience. The property's location was quite convenient, offering easy access to various attractions. The food selection was diverse, and the meals were prepared with care. The amenities provided enhanced the overall experience, contributing to a comfortable stay. The service was commendable, with the staff being attentive and helpful.
Room: Classic Room
HOTEL DWARKA PALACE has replied on Sat Sep 06 16:12:57 IST 2025
Dear Rajat Sharma, Thank you so much for sharing your wonderful feedback and for rating us 5/5 across all aspects. We are delighted to know that you enjoyed our convenient location, diverse food options, amenities, and attentive service. Your kind words motivate our team to continue delivering memorable experiences to our guests. We look forward to welcoming you back soon for another excellent stay!
5.0
excellent work all staff and members
deepak k.couple
very nice room and cline aria .sevices fast delivery item.bathroom is very cline a very nice room and cline aria .sevices fast delivery item.bathroom is very cline
Room: Classic Room
HOTEL DWARKA PALACE
Dear Deepak Kumar, Thank you so much for your wonderful feedback and 5-star rating! 🌟 We’re delighted to know you enjoyed the cleanliness, comfort, and prompt service during your stay. Your kind words motivate our team to continue delivering the best experience to all our guests. We look forward to welcoming you again soon!
4.0
Good Stay
achhardeep d.solo
It was a good hotel to stay
Room: Classic Room
HOTEL DWARKA PALACE has replied on Wed Aug 27 12:08:13 IST 2025
Thank you, Mr. Dhiman, for sharing your feedback and for rating us 4 stars. We’re glad to know you had a good stay with us. Your comfort means a lot to us, and we look forward to welcoming you again soon for an even better experience.
4.0
Good Stay
praveen k.
All over things is ok but price of product like water is too much like 20rs boltal take 25rs it is very 😞😞😞
Room: Classic Room
HOTEL DWARKA PALACE
Dear Mr. Praveen Kumar Singh, Thank you for sharing your feedback and for rating your stay with us. We are glad to know that you had a good overall experience. 🙏 We sincerely apologize for the concern regarding the pricing of bottled water. Your feedback is valuable, and we will review this to ensure better transparency and satisfaction for our guests in the future. We look forward to welcoming you again and providing you with an even better experience. 🌷
1.0
Room size Too small
solo
HOTEL ROOM SIZE IS TOO SMALL. RAT IN THE ROOM. LIFT NOT WORKING PROPERLY, location of property is Very Good & close to city HOTEL ROOM SIZE IS TOO SMALL. RAT IN THE ROOM. LIFT NOT WORKING PROPERLY, location of property is Very Good & close to city
Room: Classic Room
HOTEL DWARKA PALACE
Dear Guest, Thank you for your feedback, and we sincerely apologize for the unpleasant experience during your stay. We are extremely concerned to hear about the issues you faced, especially regarding the room size, cleanliness, and the presence of a rat — this is certainly not the standard we aim to maintain. We also regret the inconvenience caused by the malfunctioning lift. Your comments have been shared with our housekeeping and maintenance teams for immediate corrective action. Please rest assured, we are taking this matter seriously and are working to improve our services. We’re glad to know that you found our location convenient, and we hope you'll give us another chance to provide you with a much better experience in the future.
4.0
Good Stay
rajesh k.solo
very clean room, Good service, people toothbrush, shaving kit by the hotel. Good experience stay here
Room: Classic Room
HOTEL DWARKA PALACE has replied on Tue Aug 05 11:11:47 IST 2025
Dear Mr. Rajesh Kumar, Thank you for taking the time to share your feedback and for rating your stay with us 4 out of 5. We’re delighted to hear that you had a good experience and found the room and washroom cleanliness up to your expectations. It’s also great to know that you appreciated the amenities and our service. Your kind words motivate our team to continue delivering quality service. We look forward to welcoming you back for an even better stay next time!
4.0
good
irfan k.couple
this is a good hotel and service staff are good they served politely .. cleaning is good.... location is also good .. near tower chok market , and all restaurants are also there ,
Room: Classic Room
HOTEL DWARKA PALACE has replied on Sun May 18 12:12:30 IST 2025
Dear Irfan Khan, Thank you for taking the time to share your feedback and for rating us 4 stars! We’re glad to hear that you found our staff polite, our hotel clean, and the location convenient. Your kind words mean a lot to us. We hope to welcome you back again soon for an even better experience!
2.0
Poor Stay
itz r.family
The service is fine but we should not go together in a couple because we were sleeping and their guy came to disturb us at 3 o'clock, everything else is fine, we can go with the family, I rate them 2 star because of the privacy
Room: Classic Room
HOTEL DWARKA PALACE has replied on Fri May 02 17:02:00 IST 2025
Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused during your stay, especially for the disturbance at 3 a.m. We understand how important privacy is, and we are taking this matter seriously to ensure it does not happen again. We're glad to know that you found the rest of our service satisfactory, and we hope to have the opportunity to provide you with a much better experience in the future.
4.0
Good rest & hotel
shashi k.family
hotel is good, have decent rooms. 1 of the best things is that hotels have one good restaurant, that provides good foods in veg nd nonveg.
Room: Classic Room
HOTEL DWARKA PALACE has replied on Sun Mar 16 10:08:28 IST 2025
Dear Shashi Kumar, Thank you for your valuable feedback! We're delighted to hear that you had a pleasant stay and enjoyed our clean rooms and restaurant offerings. Your kind words motivate us to cont
4.0
Good Stay
shashi k.
Hotel location at best places, all location is nearby and also rooms are clean, people are polite here. Thanks, i'll recommend this hotels to family.
Room: Classic Room
HOTEL DWARKA PALACE has replied on Fri Jan 31 13:18:41 IST 2025
Thank you, Shashi Kumar, for your kind words and recommendation! 😊 We're delighted to hear that you had a great stay and enjoyed our convenient location, clean rooms, and friendly staff. We look forward to welcoming you and your family again soon! 🌟🏨
4.0
Good Stay
devesh k.
Overall, it was a good stay and the ambience was quite good. The hotel staff was very supportive and served me well.
Room: Classic Room
HOTEL DWARKA PALACE has replied on Fri Dec 27 14:35:57 IST 2024
Dear Devesh Kumar, Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed the ambiance and that our team was able to make your stay comfortable. It means a lot to us that you had a good experience. We look forward to welcoming you back soon!
4.0
Good Stay
niraj.
Room and cleaning is very good
Room: Classic Room
HOTEL DWARKA PALACE has replied on Thu Dec 26 14:47:16 IST 2024
Dear Niraj Kumar, thank you for your kind review and for rating us 4 out of 5! We're thrilled to know you had a pleasant stay and appreciated the cleanliness and comfort of our rooms.
4.0
Good Stay
kamlesh s.
Hotel looks like good and hospitiality are also good
Room: Classic Room
HOTEL DWARKA PALACE has replied on Thu Dec 26 14:45:32 IST 2024
Dear Kamlesh Sharma, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay and appreciated our hotel's appearance and hospitality. Your kind words mean a lot to our team. We hope to welcome you back soon for an even better experience! If there's anything we can do to make your next visit perfect, please don't hesitate to let us know.
