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You are booking hotel for more than 30 days
Amritsar, Amritsar | 7.8 km drive to Golden Temple
323 Ratings, 121 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's spacious rooms, clean environments, and cooperative staff. The swimming pool and gym facilities are highlights, with many enjoying the food options. The warm hospitality makes stays pleasant, though some have raised concerns about the location being a bit far from the city center and occasionally poor service response. Overall, it's a decent choice for a relaxed stay.
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Terrible Stay
Bed sheet and pillows mattress are very dirty
Room: Deluxe Room (City View)
Poor Stay
Property was good but its different from the pictures shown on MMT -- moreover washroom having problems like water leakage and there is very limited lights in the room
Room: Deluxe Room (City View)
Bad experience
I am extremely disappointed with the overall experience during my stay. The hospitality was below expectations, as the staff seemed unresponsive and uninterested in addressing guests’ concerns. The quality of food served was very poor, lacking freshness and proper presentation. Moreover, the room was not cleaned properly; the floor and washroom were dirty, and basic amenities were missing. I had expected better standards of cleanliness and service from your property. I hope management takes this feedback seriously and ensures proper training, hygiene, and service improvements to provide guests with a more comfortable and pleasant stay in the future.
Room: Twin Studio Room
Average Stay
Hotel was average. It had smell of damp which the hotel informed was due to recent heavy rains. The main disadvantage was the location. It’s very far from the city and you have to travel a lot for anything.
Room: Deluxe Room (City View)
must visit.... excellent hospitality and cooperate staff
must visit.... excellent hospitality and cooperate staff clean rooms and services are also good with staff behaviour
Room: Deluxe Room (City View)
not goo
room was not good , service poor, bathroom not upto mark,
Room: Deluxe Room (City View)
Poor Stay
The service/facilities was poor, and the rooms was not comfortable to stay as there was no lock on the room main door for which have to ask for master key each time to get unlocked, AC remote was not working, TV was not working and the variety of food in the breakfast was also few.After 1 day the lift was also not working which cause physical exertion as have to reach to the room by staircase.
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:41:36 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Nic stay.
I booked Escala only for swimming pool. It was maintained well. Food served was good with varities. Staff is very cooperative. Balcony is missing.
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:41:39 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Nice
We stayed here for its proximity to our work location. Resonable hotel. Situated on a main road, in a petrol pump, but the navigation took us somewhere else. So, if anyone is going here, keep in mind that it is located on main road and Petrol Pump is the landmark
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:40:20 IST 2025
Thank you so much for your kind words and positive rating! We’re delighted to know that you enjoyed your stay with us. Your feedback means a lot to our team, and it motivates us to keep delivering the best experience to our valued guests. We look forward to welcoming you again soon!
Excellent Stay
Extremely good size of room, food was pretty much decent with very good quantity. The staff was highly supportive and friendly. All in all exceptional value for money
Room: Superior King Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:40:26 IST 2025
Thank you so much for your kind words and positive rating! We’re delighted to know that you enjoyed your stay with us. Your feedback means a lot to our team, and it motivates us to keep delivering the best experience to our valued guests. We look forward to welcoming you again soon!
Nice stay
Accommodation is wonderful with plenty of room space, kids enjoyed a lot as swimming pool is good. Location is little bit far from golden temple but ok for those who want to stay away from hustle bustle of traffics. Suggested them for improving the breakfast.
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:40:30 IST 2025
Thank you so much for your kind words and positive rating! We’re delighted to know that you enjoyed your stay with us. Your feedback means a lot to our team, and it motivates us to keep delivering the best experience to our valued guests. We look forward to welcoming you again soon!
worst experience of my lif
This property is horrible...we had our worst experience...The services are terrible. We booked suite room here but when we checked in they offered us deluxe room and when we resist to that they told us to wait for some time (literally 1 hour) and after that they again offered a different room from our booking. The pool view which they are showing is not accesible for guests as they take booking for private parties over there.....then they don't allow you to sit in restaurant if some party is going on and also you will not get any buffet even if you booked for that....leave that they will not provide even tea on time....in total booking this property means wastage of money and spoiling your happy moments.....i will strongly recommend not to book this property as it is just behind (not even 10 meter distance) petrol pump...there is no parking space, you have to park your vehicle on petrol pump only......It's very very unsafe.......
Room: Executive Suite (Pool View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:41:51 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Average Stay
Ok hotel. Not fix time of dinner and breakfast
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:41:56 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Good Hotel
good hotel to stay for vacation.Pool party available here. good and supporting staff.Situated on main road
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:42:00 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Average Stay
Good hotel for vacation, pool party not suitable for working professional. Dinner arrangment according to pool party guests not according to gusts. Dinner time not fixed. Overall good hotel to stay here. Gym and saloon facility available.
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:42:04 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Disappointed stay
pathetic stay. drainage system was very bad in washroom. rooms were smelly and can't say anything about the blankets and carpets in the room . We booked for two days and paid in advance but we left after one day and shifted to another property. Moreover, it's out of city, convenience problem was there. No dental kit ,bathroom kit was available, no room service, reception number always not reachable
Room: Deluxe Room (City View)
Terrible Stay
outside the amritsar.service was very poor.we booked hotel after looking swimming pool facility,but they haven't given access to swimming pool as they use to book it only for pool party for outsider not for tourist. breakfast not provided as kitchen not starting before 8:30 -9:00 am. room service was very poor.we ordered for two cup of tea ,they provided only one cup tea that was also one hr after the order placed.room was dirty .l would like to give 0 star if I have option.not recommended . we have to vacate the hotelone day earlier ,as we doesn't wants to be more mentally torchred.Also not recommend to do booking after this experience. It was an horrible stay in this hotel.we booked after looking swimming pool facility,but they use to organise only pool party for outsiders,gym user ..not available for hotel resident.so we haven't got any access to pool inspite paying for swimming pool.breakfast not available before 9:00 am so we haven't gotit also .we ordered for two cup of tea in hotel, we received one cup of tea after one hr by repeated reminders.toilet was not clean.we paid for the property.not recommend this property even for 1000/ day.disappointed with also as they don't have quality check before recommending a property .I need refund of my money.
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:42:08 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Not recommend
property wasn't maintained, it tooks multiple follow-ups with Hotel members for basic room amenities. food - average (not much options). property cost much higher than they provide accommodation !
Room: Deluxe Room (City View)|Twin Studio Room
Hotel Escala by Levelup has replied on Thu Sep 04 16:42:12 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Room interior totally damage and destroy
All Property is damage Room interior is also bad Bathroom blocking problem
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:42:17 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Average Stay
nice stay pool. was very cleen food is very goog. staff. is very nice overall good experience 👍 👌
Room: Deluxe Room (City View)
Hotel Escala by Levelup has replied on Thu Sep 04 16:42:20 IST 2025
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comfort and satisfaction are very important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them promptly. We value your input and hope to have the chance to welcome you back for a much better experience in the future.
Heir
Kashmir Avenue
Bal Schander
Maqbool Pura
Medical Enclave
Amritsar
Jawahar Nagar
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
Near Jalandhar Train Station
White Avenue
Hall Bazaar
Katra Ahluwalia
Amritsar
Dayanand Nagar
Jahaj Ghar
Dayanand Nagar
Ranjit Avenue
Putli Ghar
Medical Enclave
Putli Ghar
Hall Bazaar
Putli Ghar
Amritsar
Hall Bazaar
Katra Ahluwalia
Katra Ahluwalia
Queens Road
Amritsar
Hall Bazaar
