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Alambagh, Lucknow | 4.6 km drive to Chaudhary Charan Singh International Airport Lucknow
202 Ratings, 98 Reviews
Last 10 Customer Ratings (Latest First)
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Average Stay
The room is decent enough to stay.However It could be more clean without seepages and more cleaner toilet.
Room: Deluxe Room,
Hotel Familia has replied on Thu Oct 30 20:52:16 IST 2025
Greetings from Hotel Orient Regency! Dear Guest , we appreciate your positive feedback and Your feedback is valuable to us, and we will work on improving our services.
Good Stay
my experience was amazing in familiar hotel ..it's look like luxury hotel and rooms also look like a luxury .. amazing hotel
Room: Deluxe Room,
Hotel Familia has replied on Mon Aug 04 18:49:08 IST 2025
Greetings from Hotel Familia! Dear Guest, Thank you for your wonderful review! We're thrilled to hear that your experience was amazing and that our hotel's luxury ambiance exceeded your expectations. We're delighted you enjoyed your stay with us and look forward to welcoming you again soon! Regards, Ashlesha.
Nice hotel, good parking space
It's good attitude of all staff, it's clean room, staff responce is be positive. Only one minus point TV not working and wifi password not shared by representative
Room: Deluxe Room,
Hotel Familia has replied on Mon Jun 30 12:46:52 IST 2025
Greetings from Hotel Familia! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel clean and you are satisfied with the service provided by hotel staff. We look forward to hosting you again in the future!
spacious room
stay was wonderful...room was clear and spacious, stay again in future for sure, staff was good and friendly and food was amazing
Room: Premium Room
Hotel Familia has replied on Tue Jun 17 19:48:38 IST 2025
Greetings from Hotel Familia! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel clean and you are satisfied with the service provided by hotel staff. We look forward to hosting you again in the future!
Terrible Stay
Service is so terrible we got notified earlier before booking that our check out will be by 12PM. But they made us check out 10AM. We have booked a room including breakfast but didn't get it.
Room: Deluxe Room,
Hotel Familia has replied on Tue Jun 17 19:48:51 IST 2025
Greetings from Hotel Familia! Dear Hardeep , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Excellent
good staff, nice clean Room, good locality and ambience. overall satisfactory. service is good. must visit in lucknow
Room: Deluxe Room,
Hotel Familia has replied on Mon Jun 02 23:04:32 IST 2025
Greetings from Hotel Familia! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel clean and you are satisfied with the service provided by hotel staff. We look forward to hosting you again in the future!
Location is good if you want to take flight after stay
Awesome location very close to metro station and airport also. Staff is good. Rooms are clean. And Food was also awesome.
Room: Deluxe Room,
Hotel Familia has replied on Fri May 30 18:59:59 IST 2025
Greetings from Hotel Familia! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
Excellent Stay
Convenient location, good food, good service, nice reception staff.
Room: Deluxe Room,
Hotel Familia has replied on Sun Apr 27 13:36:50 IST 2025
Greetings from Hotel Familia! Dear Guest , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
Poor Stay
They gave me a room ..uncleaned.. floor was sticky . the bedsheet was torn. No window in room. TV remote missing..they could even provide alternative.
Room: Deluxe Room,
Hotel Familia has replied on Thu Apr 03 19:43:57 IST 2025
Greetings from Hotel Familia! Dear Hardeep , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services.
Good Stay
Nice location, Good food but service should be improved by management & amenities were not upto the mark.
Room: Deluxe Room,
Hotel Familia has replied on Sat Mar 29 10:29:04 IST 2025
Greetings from Hotel Familia! Dear Rajesh , we appreciate your positive feedback and are glad to hear that you found our hotel good. We look forward to hosting you again in the future!
Pathetic
coupleEven after getting room confirmation. They did not provide room. And asking for extra amount. Poor
Room: Deluxe Room,
Hotel Familia has replied on Thu Feb 20 19:21:23 IST 2025
Greetings from Hotel Familia! Dear Bharat Kaushik, we regret to hear that your experience did not meet expectations. Your feedback is valuable, and we will work on improving our services.
Terrible Stay
I have booked a bus but there is no bus information shared and operator is not picking the call for last 1 hour
Room: Deluxe Room,
Hotel Familia has replied on Mon Jan 27 15:02:00 IST 2025
Greetings from Hotel Familia! Dear Vivek Sharma, we regret to learn about your unpleasant experience. Your feedback is crucial, and we sincerely apologize for not meeting your expectations. We are committed to improving our services and ensuring a more satisfying stay for our guests in the future.
Excellent Stay
No issues excellent work
Room: Deluxe Room,
Hotel Familia has replied on Sat Dec 28 21:21:35 IST 2024
Greetings from Hotel Familia! Dear Atul Singh, thank you for your wonderful feedback. We are thrilled to know you had an excellent stay and found everything up to your expectations. Your kind words motivate our team to continue delivering exceptional service. We look forward to hosting you again soon!
Overall good.
Room is good and spacious but hotel entrance is average, food is average, location is good.
Room: Premium Room
Hotel Familia has replied on Mon Dec 23 22:18:35 IST 2024
Greetings from Hotel Familia! Dear Jitendra Singh Niranjan, thank you for sharing your feedback. We're glad to hear you found our rooms spacious and enjoyed the location. We appreciate your thoughts on the food and will certainly look into enhancing it. We look forward to welcoming you again soon!
Good hotel to stay
Very nice and clean rooms and nice service. Good location very near to alam agh railway station also
Room: Deluxe Room,
Hotel Familia has replied on Tue Nov 26 21:54:26 IST 2024
Greetings from Hotel Familia! Dear Sahil Arora, thank you for your kind words! We're thrilled to hear that you had a pleasant stay and appreciated the cleanliness, service, and convenient location near the railway station. We look forward to welcoming you again in the future.
Excellent Stay
Very neat and clean with good staff and property. Property is singar nagar and krishna nagar metro station.
Room: Premium Room
Hotel Familia has replied on Fri Oct 25 19:15:56 IST 2024
Greetings from Hotel Familia! Dear Sumit Tripathi, thank you for your excellent review. We're glad you appreciated the cleanliness, our staff, and the convenience of our location near Singar Nagar and Krishna Nagar metro stations. We look forward to welcoming you again soon.
Good Stay
Great stay in familia, delicious foods ordered for room service and definitely will return again, thanks
Room: Deluxe Room,
Hotel Familia has replied on Fri Oct 04 23:38:43 IST 2024
Greetings from Hotel Familia! Dear Fui Loong Chong, we would like to inform you that it was our pleasure to have you as our guest, and we're thrilled to hear you had a great stay and enjoyed the delicious food ordered through room service. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience.
Good Stay
Good and neat hotel . but don't add complementary breakfast they will provide only parantha and curd 😣..nearby airport
Room: Deluxe Room,
Hotel Familia has replied on Fri Sep 20 22:02:31 IST 2024
Greetings from Hotel Familia! Dear Naveen Kumar, thank you for your feedback. We’re happy to know you had a good stay and found the hotel neat and conveniently located near the airport. We appreciate your input on the breakfast, and we will certainly look into improving the variety offered. We hope to welcome you back soon!
Good Stay
groupThe room was good and clean. But they are not providing water. They charge around rs. 30 for each bottle. We had remind them at-least 2-3 times for any service to be provided
Room: Deluxe Room,
Hotel Familia has replied on Tue Aug 27 18:09:31 IST 2024
Greetings from Hotel Familia! Dear Nivetha S, thank you for your feedback. We’re pleased to hear that you found your room clean and satisfactory. However, we apologize for the inconvenience regarding the water charges and the need for repeated reminders for service. Your comments are important to us, and we will address these issues to improve our guest experience. We appreciate your input and hope to offer you a better stay on your next visit. Thank you for staying with us.
Dirty hotel
soloNo sense of hygiene, cleanliness, dirty toilet, even room tea cattle was dirty, no tea till 8. 30 pm, complaint from all customers but no response, rather manager was irritating,
Room: Family Triple Room
Hotel Familia has replied on Sun Aug 25 14:34:47 IST 2024
Greetings from Hotel Familia! Dear Asit Pathak, we sincerely apologize for the experience you had during your recent stay. Your feedback is concerning, and we deeply regret that our standards did not meet your expectations. Cleanliness and guest satisfaction are our top priorities, and we will address the issues you've mentioned immediately. Please be assured that we will investigate the matter thoroughly and take corrective actions to prevent such occurrences in the future. We value your input and hope to have the opportunity to restore your faith in our services. Thank you for bringing these concerns to our attention.
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