I would call my stay Pathetic. They gave us a shady room under our booking of classic room. Half of the room walls had dampness. It was so moist that wall paint was shedding off continuously, it ruined most of my clothes. Room size was too small and on top of it this. Additionally, my booking was with breakfast. After providing a pathetic Vada pav and tea they asked us to pay for breakfast. We didnāt even do it next day. All this and they call it āspecial roomā, room next to reception where you would hear all sorts of honks, alarms, bells every minute through out night. Mind you, not just day but through night. We were so exhausted after our dayās schedule and we couldnāt even sleep. We couldnāt sleep, eat and stay. Whats the point of this stay? Please donāt book it. Stay somewhere else. Paid money to torture myself. I am not sure how they have good reviews, I donāt think thereās anything good.
HOTEL FLORA INN 
Dear Arora,
Thank you for taking the time to share your experience. Weāre truly sorry to hear that your stay did not meet expectations. The issues you mentionedāroom dampness, noise, and the confusion around breakfastāare deeply concerning and do not reflect our service standards. We also apologize for the inconvenience caused to your personal belongings and for the discomfort during your stay.
Your feedback has been shared with our housekeeping, maintenance, and front office teams, and immediate steps are being taken to address the concerns. We understand your frustration and deeply regret the impact this had on your visit.
If youāre open to further discussion, weād appreciate the chance to speak with you directly and try to make things right. Please feel free to contact