The property's location near Mansa Devi Temple and Har Ki Pauri Ghat was appreciated by guests. However, many guests complained about the poor cleanliness and maintenance of the rooms and bathrooms. Some guests also mentioned the difficulty in reaching the property due to its location in a congested area with no proper parking. The staff was praised for their friendly behavior, but the service was found to be lacking. Overall, the property seems to have mixed reviews with some guests having a satisfactory experience while others had a disappointing stay.