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Review Of HOTEL GALAXY INN

Mahape, Navi Mumbai | 1.2 km drive to Millenium Business Park

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.3
    Good

    87 Ratings, 29 Reviews

    excellent
    20%
    very good
    29%
    average
    25%
    poor
    15%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the friendly staff and generally good service, with a few mentioning decent food. However, many reviews express disappointment over the small room sizes, cleanliness issues like stained bedsheets and dirty bathrooms, and a lack of amenities. There are also complaints about rude behavior from some staff and poor management of facilities like toiletries and power cuts.

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    Positive first
    2.0

    Poor Stay

    anish k.

    Rooms are very small as per price. The cupboard is not clean. The bedsheet is not clean and the blanket is not clean, both blanket and bedsheet has previous persons hair. 2 out of 5

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    esther n.couple

    It was very terrible experience i should say, it say flexible time option and i have selected accordingly but at hotel they say the check out is as per standard time. Very worst experience

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    bad rooms no cleans rooms no water in the room and not staff behaviour

    family

    Very bad no rooms cleans no water in the room and bad behaviour stafff and also food very bad oily food

    Travel Month: Sep 2024

    Room: Deluxe Room (Hourly)

    1.0

    Horrible experience

    anand d.loyalty-iconcouple

    Worst experience, there is no option for in house restaurant they bring it from other place and immediately ask for the payment. My recommendation is never book this hotel also one more important thing please do not go by the pictures posted, rooms are very small

    Travel Month: Apr 2024

    Room: Deluxe Room

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    1.0

    Bad experience while checkin

    ishwar c.couple

    I have been regularly coming to this hotel. I have only one complaint. this receptionist was very rude while checking-in. This is my second bad experience with this guy. He always has guthka in his mouth.

    Travel Month: Apr 2024

    Room: Deluxe Room

    4.0

    Good stay at hotel galaxy inn

    sanjay p.solo

    I had a good stay at hotel galaxy inn for 2 days and nights. I was visiting for work in mahape area. Overall it was a comfortable one.

    Travel Month: Jan 2024

    Room: Deluxe Room

    • user photos
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    2.0

    Below average stay. Small rooms, unclean bathroom.

    deepa b.couple

    The staff kept asking for money whenever you order something. And if you don't order food from their inhouse restaurant they will keep asking you. The payment is not at the time of check out, instead the payment is on the spot, whether you order water or tea. Secondly, they don't provide any toiletries, for toothbrush and colgate also, they charged double than mrp. As far as room is concerned, the room is very very small, the bathroom was not clean. Below average stay, i would say.

    Travel Month: Jan 2024

    Room: Deluxe Room

    3.0

    Average Stay

    raghunath.

    It seems that the bed was not cleaned properly, because of which i got rashes on my shoulders. Apart from this, it was a decent stay. Nothing much to say positively/negatively.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    avinash d.couple

    Receptionist behaviour not good room bed clothes not clean properly small room wash room is not set properly

    Travel Month: Dec 2023

    Room: Deluxe Room

    3.0

    Not satisfied as per room spac

    vinod.business

    Rooms are too small and, we booked delux room but. Not good as we expect. Foods are good washroom are good. Staff are friendly. Good behaviour.

    Travel Month: Dec 2023

    Room: Deluxe Room

    3.0

    Average Stay

    devarajan a.loyalty-icon

    The hotel is good for a small stay, the staffs are polite and very humble. My only problem is cleanliness, it’s not dirty, however it’s has dust here there, bedsheets and pillow cover were old and were torn at some places.

    Travel Month: Sep 2023

    Room: Deluxe Room

    2.0

    Disappointed

    akshay c.couple

    The rooms are called deluxe but they are very small, not so good of a room service, they charge for toiletries for brush and toothpaste and that too more than mrp

    Travel Month: Aug 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    gayatri k.loyalty-icon

    Rooms are too small, no place for moving. Stay was not as expected from review and price.

    Travel Month: Aug 2023

    Room: Deluxe Room

    3.0

    Average Stay

    vipan v.

    No food facility available in this hotel.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Deluxe Room

    • user photos
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    3.0

    Average Stay

    ajay k.

    -room sizes are very small. Our room ( room no. 102) we literally did not have any walking space. - room smelled of cigarettes. - bed-sheets were stained. - staff was good.

    Travel Month: Jun 2023

    Room: Deluxe Room

    3.0

    Average Stay

    karimulla s.

    Found rats on the floor, no lift and no amenities. Quit disappointment as there is no early check-in available and i am charged extra. Not satisfied but ok to stay.

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    jayraj p.

    The hotel don’t have inverters their was a power cut for more than 2 hrs. We barely slept without ac and fan.

    Travel Month: Apr 2023

    Room: Deluxe Room

    5.0

    Grit stay

    kajal m.loyalty-iconcouple

    It was a grit stay. I wanted to decorate the room the same was allowed and they gave a grit service.

    Travel Month: Feb 2023

    Room: Deluxe Room

    1.0

    Not recommended for families

    gunjit s.business

    Not recommended for families due to shady location in industrial area

    Travel Month: Dec 2022

    Room: Deluxe Room

    5.0

    Stay at hotel galaxy inn

    benjamin a.business

    I had booked my stay at hotel galaxy inn for 5 nights and had a very pleasant experience of the same. The stay was very good, ambience very good & the staff was very supportive too. All-in-all, it was a great experience staying at this place.

    Travel Month: Nov 2022 (5-Night Stay)

    Room: Deluxe Room

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