The property has mixed reviews from guests. Some guests appreciated the helpful staff and good hospitality for elderly guests. However, many guests complained about the cleanliness of the property, with dirty rooms, unclean bathrooms, and presence of cockroaches and mosquitoes. Some guests also faced issues with room service, rude staff, and faulty amenities like AC and geysers. The location and food were appreciated by some guests, but others found the food to be costly and limited to vegetarian options. Overall, the property has both positive and negative aspects.