The property boasts an excellent location near CST station, making it convenient for travel. While some guests appreciate the cooperative staff and cleanliness, many highlight issues like room size being smaller than advertised, poor maintenance, and high costs for basic amenities. Complaints about food quality and lack of complimentary items are common, alongside concerns about hygiene and insufficient customer service. Overall, it's a mixed bag of experiences centered around location but marred by room quality and service discrepancies.