The property is located in a prime location near Colaba market, Taj Hotel and Gateway of India. However, guests have reported issues with cleanliness, maintenance and amenities. Some rooms were small and had a bad odor, while others had leaking ceilings and dirty bedding. The property lacked basic amenities like soap, shampoo and drinking water. Some guests also reported rude staff and uncooperative management. On the positive side, the property was praised for its helpful staff and good location.