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Review Of Hotel Golden Palm0123401234

Rukanpura, Patna | 1.8 km drive to Patliputra Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    57 Ratings, 13 Reviews

    excellent
    37%
    very good
    25%
    average
    19%
    poor
    11%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 4
    • 4
    • 5
    • 5
    • 3
    • 5
    • 4

    Rating Categories

    • Location4.5
    • Cleanliness3.0
    • Food3.2
    • Value For Money3.3
    • Facilities3.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the supportive and courteous staff, as well as the comfortable rooms and good location near key spots in Patna. However, some reviewers have raised concerns about cleanliness in washrooms and hallways, and there are mixed reviews on food quality with higher pricing. A few also mention issues with room bookings and service.

    Sort by:

    Positive first
    3.0

    Average Stay

    ashish r.business

    Room was connected to the reception. There was continuous noise and disturbance. I called reception at 1.15 am since noise was coming from kitchen which was situated above my room. Need to improve overall facilities. Food cost was too higher. Room was very noisy, the bathroom need renovation. Food menu was very high comparatively.

    Travel Month: Oct 2025

    Room: Golden Club Room (PREMIUM ROOM)

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    • user photos
    • user photos
    4.0

    Good Stay

    anand r.solo

    The stay was absolutely value for money, staff are very supportive and courteous. The rating that I have given if for stay only. We didn’t taste food so can’t say anything about food quality

    Travel Month: Sep 2025

    Room: Golden Club Room (PREMIUM ROOM)

    5.0

    Value for money

    anand r.family

    Stay was quite comfortable, staff of the hotel are really courteous and helpful. Staying here of course value for money

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Golden Club Room (PREMIUM ROOM)

    2.0

    NOT recommend

    avinash k.business

    WASHROOM MOT PROPER CLEAN. WALL PUTTY VERY BAD LOOKING. BELOW REST HOUSE AND NOT VALUE FOR MONEY. FOOD QUALITY VERY BAD AND AMOUNT VERY TEA 100 RS TOAST NORMAL 150 AND POOR QUALITY

    Travel Month: Aug 2025

    Room: Golden Club Room (PREMIUM ROOM)

    5.0

    review

    nitesh y.solo

    Everything was good, room was nice and clean and staff behaviour was also good, hotel was at nice place in patna

    Travel Month: Feb 2025

    Room: Golden Club Room (PREMIUM ROOM)

    1.0

    Terrible Stay

    rakesh k.couple

    worst experience ever. Extra charge for room booking after full payment on mmt. I will never Book this again. The room service is very poor. Overall, wasted all my money.

    Travel Month: Feb 2025

    Room: Golden Club Room (PREMIUM ROOM)

    Hotel Golden Palm has replied on Tue Jul 29 19:15:27 IST 2025

    Sorry for inconvenience, Mam, I would like to Inform that Our Check IN Time- 12:00 pm and Check Out Time- 11:00am, IN We will look into the matter and Punish that Staff & Will Try this type of Incident not happen.

    2.0

    Avoid club rooms if you can

    arvind j.business

    I opted for the club room and the one i got was small, cramped and dirty. The corridor was dirty and uncomfortable. It was noisy.

    Travel Month: Jan 2025

    Room: Golden Club Room (PREMIUM ROOM)

    5.0

    Nice stay

    yash r.loyalty-iconsolo

    Foods are tasty and staffs are friendly have a great experience .. must recommend palace if you are coming to patna

    Travel Month: Jan 2025

    Room: Golden Executive Room

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    3.0

    Average Stay

    devesh u.loyalty-iconsolo

    It’s totally different from the picks i felt i made fool myself

    Travel Month: Feb 2024

    Room: Golden Club Room (PREMIUM ROOM)

    4.0

    Food and stay in golden palm hotel patna

    swarup b.solo

    It was good. Little unorganised. But the food options are less. Location was found from internet. But it is in good location.

    Travel Month: Dec 2023

    Room: Golden Club Room (PREMIUM ROOM)

    1.0

    Terrible Stay

    sanjay k.family

    Very pathetic & unprofessional staff. When i checked in hotel for check in hotel front office boy anuj told me my hotel is sold out due to marriage season. They denied for check in.

    Travel Month: Dec 2023

    Room: Golden Executive Room

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    1.0

    Pathetic customer servic

    sanjay k.family

    When i checked in hotel hotel front office staff anuj told me all the rooms are sold out and they will be shifting me to another hotel. This is highly unprofessional and pathetic customer service.

    Travel Month: Dec 2023

    Room: Golden Club Room (PREMIUM ROOM)

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    • user photos
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    5.0

    Excellent hotel and super place to stay with warm hospitality

    akram s.family

    Excellent hotel and super place to stay with warm hospitality. The place is nearby to most visited places in patna

    Travel Month: Sep 2023

    Room: Golden Club Room (PREMIUM ROOM)

    Hotel Golden Palm has replied on Thu Nov 16 02:27:36 IST 2023

    Thanks for your valuable feedback. Eagerly waiting for your next visit.

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