The property is located very close to the Golden Temple and Jallianwala Bagh, making it an ideal location for tourists. The staff is polite and helpful, with some guests mentioning specific staff members who went above and beyond. However, some guests had issues with the cleanliness of the rooms and bathrooms, as well as the size of the rooms. Some guests also had issues with the food quality and availability. Overall, the property has a good location and helpful staff, but some improvements are needed in terms of cleanliness and food quality.