The property has received mixed reviews from guests. While some have appreciated the prime location and supportive staff, others have complained about poor room service, unclean bathrooms, and non-functional amenities like TV and AC. Some guests have also faced issues with mosquito repellents and room kits. However, the property has been praised for its hygiene and cleanliness in some reviews. Overall, the property needs to improve its service and amenities to provide a better experience to guests.