The property is located near tourist places and is suitable for pilgrims, business travelers, and families. However, guests have reported terrible behavior from staff, unhygienic rooms, and poor facilities such as no drinking water and non-functional TV. Bathrooms were not clean and had moisture, broken washbasins, and unclean toilets. Some guests also complained about the lack of ventilation and dirty linens. On the positive side, some guests appreciated the helpful and supportive staff, good location, and clean rooms with hot water.