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Central Mysore, Mysore | 2.1 km drive to Mysore Palace
337 Ratings, 140 Reviews
Last 10 Customer Ratings (Latest First)
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stay
We had a wonderful time during our stay! The food was amazing, and the room was spotless. Plus, the complimentary breakfast in the morning was delicious!
Room: Classic Room
Good Stay
Room was very comfortable and the location is perfect for any visit around the city. Food was very good and the hotel rooms were tidy.
Room: Elegance Room
Smooth stay and ease excess to all locations
Room was near and clean and ignite restaurant was good. Hygiene was at par. Even morning breakfast was also good
Room: Classic Room
Hotel Grand Serene has replied on Wed Oct 08 12:42:33 IST 2025
Dear Guest, Greetings from Hotel Grand Serene! Thank you for taking the time to share your feedback. We’re delighted to know you enjoyed your stay with us and appreciated our clean rooms, Ignite Restaurant, and breakfast offerings. Your kind words about our hygiene standards mean a lot to us. We look forward to welcoming you again for another pleasant stay!
Neat and comfortable
Stay was comfortable with neat rooms and bathrooms. Breakfast was good and check in and check out process was smooth
Room: Classic Room
Hotel Grand Serene has replied on Wed Oct 08 12:43:18 IST 2025
Dear Guest, Thank you for sharing your wonderful feedback! We’re delighted to know you had a comfortable stay and appreciated our clean rooms, bathrooms, and breakfast. It’s also great to hear that the check-in and check-out process was smooth. We truly appreciate your kind words and look forward to welcoming you back to Hotel Grand Serene on your next visit to Mysore!
Good Stay
The property is well maintained and clean. The only issue I faced is with restaurant. Takes lot of time in executing the order. Rest the service and staff is courteous
Room: Elegance Room
Hotel Grand Serene has replied on Wed Oct 08 12:44:46 IST 2025
Dear Guest, Greetings from Hotel Grand Serene! Thank you for sharing your valuable feedback. We’re delighted to know that you found our property well maintained and appreciated the courteous service of our team. We sincerely apologize for the delay you experienced at our restaurant. Your feedback has been shared with our F&B team to improve service speed and ensure a smoother dining experience in the future. We truly value your patronage and hope to have the pleasure of welcoming you back soon for an even better experience.
Good Stay
We stayed for a day with family (including 1 year baby ) ,Stay was good .Staff were supportive . They provided high chair for baby in resturant , baby food also they prepared based on request .
Room: Classic Room
Hotel Grand Serene
Dear Guest, Thank you for sharing your wonderful feedback! We’re delighted to know that you and your family had a comfortable stay with us. It’s heartwarming to hear that our team could make your little one’s stay enjoyable as well by providing the high chair and preparing baby food as per your request. We truly appreciate your kind words and look forward to welcoming you and your family again soon at Hotel Grand Serene.
stay
It was a good stay, the ac stopped cooling during 4am-7am, apart from that everything was good. Friendly staffs and cleaner rooms.
Room: Classic Room
Hotel Grand Serene
Dear Guest, Thank you for sharing your feedback. We’re delighted to know you had a pleasant stay and appreciated our friendly staff and clean rooms. We sincerely apologize for the inconvenience caused due to the AC issue during the early hours — we’ve addressed it with our maintenance team to ensure it doesn’t happen again. We truly value your feedback and hope to welcome you back soon for an even better experience.
Hotel was good, food was good, toilet did not good exhaust
Hotel was good, food was good, toilet did not good exhaust parking facility can be managed better swimming pool needs to accessible for everyone
Room: Studio Suite
Hotel Grand Serene has replied on Wed Oct 08 12:48:33 IST 2025
Thank you for sharing your feedback regarding your stay at Hotel Grand Serene. We are delighted to know you enjoyed our hospitality and food. Your observations about the toilet exhaust, parking facilities, and swimming pool access are important to us, and we will review these areas to improve guest experience. We truly value your input and hope to welcome you again soon for an even better stay. Warm regards, Hotel Grand Serene
Excellent Stay
Hotel location is good.Inside environment is good.Rooms are well maintained.Food is good.Room service is satisfactory.Overall rating is very good Hotel location is good.Inside environment is good.Rooms are well maintained.Food is good.Room service is satisfactory.Overall rating is very good
Room: Classic Room
Hotel Grand Serene
Dear Guest, Greetings from Hotel Grand Serene! 🙏 Thank you for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed our location, ambiance, well-maintained rooms, delicious food, and satisfactory room service. Your appreciation motivates us to keep delivering excellent hospitality. We look forward to welcoming you again for another memorable stay. Warm regards, Team Hotel Grand Serene
One of the best hotel to stay
The rooms were very clean and the staff were very polite and helpful. The bar and the restaurant was excellent.
Room: Presidential Suite
Hotel Grand Serene
Greetings from Hotel Grand Serene! 🌸 Thank you for sharing your wonderful feedback. We are delighted to know you found our rooms clean and our staff polite and helpful. It’s also great to hear you enjoyed our bar and restaurant. Your kind words inspire us to keep delivering the best experience to our guests. We look forward to welcoming you again soon! Warm regards, Hotel Grand Serene
Disappointed
Despite the rating being above 4.5, our experience was quite disappointing. The rooms were not clean, the bathrooms had drainage issues, and most notably, the staff were not courteous.
Room: Elegance Room|Classic Room
Hotel Grand Serene has replied on Wed Oct 08 12:51:54 IST 2025
Dear Guest, Greetings from Hotel Grand Serene. We sincerely regret that your recent stay with us did not meet your expectations. Please accept our heartfelt apologies for the inconvenience caused regarding the cleanliness, bathroom issues, and the service you experienced. Your feedback is extremely important to us, and we will address these concerns with our housekeeping and service teams to ensure such issues are not repeated in the future. We truly value your feedback and hope to have the opportunity to welcome you back and provide a far better experience.
Not recommended !!!
Although the property has a rating above 4.5, our experience was far from satisfactory. Upon arrival, we found the rooms to be poorly maintained and lacking cleanliness. The bathrooms had persistent clogging issues, making them quite inconvenient to use. What was most disappointing, however, was the attitude of the staff — they were unhelpful and lacked basic courtesy, which significantly impacted our overall experience. Unfortunately, the service and hygiene did not meet the expectations set by the high rating.
Room: Classic Room|Elegance Room
Hotel Grand Serene
Dear Greetings from Hotel Grand Serene. Thank you for taking the time to share your experience with us. We sincerely regret that your stay did not meet your expectations. Please accept our heartfelt apologies for the inconvenience caused by the condition of the rooms, the bathroom issues, and the level of service you encountered. This is not the standard we strive for, and your feedback is taken very seriously. We are addressing the concerns you raised with our housekeeping and maintenance teams to ensure proper upkeep and cleanliness. Additionally, we are reinforcing service training with our staff to ensure courtesy and helpfulness at all times. Your feedback is invaluable in helping us improve, and we truly hope you will give us another opportunity to serve you better in the future. Please feel free to contact us directly at [hotel contact email/phone] for any further assistance
Poor Stay
Room was too small n reception staff also not talking good totally bad Experience in hotel
Room: Classic Room
Hotel Grand Serene has replied on Wed Oct 08 12:53:56 IST 2025
Dear Guest, Greetings from Hotel Grand Serene. We sincerely regret that your stay did not meet your expectations. We truly value your feedback regarding the room size and the reception service. Please accept our apologies for any inconvenience caused. Your concerns have been shared with the concerned teams to ensure improvements are made. We hope you might give us another opportunity to provide you with a better experience in the future. Warm regards, Hotel Grand Serene
2/5 Overall a good place with a lot to offer but letdown by management
Rooms - Good, Breakfast - Pathetic, rude staff, at Reception service - extremely average, check in was uneventful but the check out time was horrible. One Valet who’s hardly in his place, so pretty much no valet parking.
Room: Presidential Suite
Hotel Grand Serene
Dear Guest, Thank you for sharing your feedback regarding your recent stay at Hotel Grand Serene. We’re glad to hear that you found the rooms satisfactory. However, we sincerely regret that other aspects of your experience — including breakfast, reception service, valet parking, and check-out — did not meet your expectations. Your comments are important to us, and we will address these concerns with our team to improve our service quality. We truly value your feedback and hope to have another opportunity to provide you with a better experience in the future. Warm regards, Hotel Grand Serene
Great Stay
Centrally located, great staff, good food. We went for a day’s trip but were willing to extend only for the hotel
Room: Classic Room
Hotel Grand Serene
Dear Guest, Greetings from Hotel Grand Serene! 🌸 Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed our location, service, and food. It’s wonderful to know you considered extending your stay — your appreciation truly motivates us to keep delivering the best. We look forward to welcoming you again soon for another memorable stay! Warm regards, Hotel Grand Serene
Wonderful Stay – Highly Recommended
had a great experience at this hotel. The staff was friendly and helpful throughout my stay. The room was clean, well-maintained, and comfortable, with all the basic amenities I needed. The location was convenient, and everything was easily accessible. I also appreciated the smooth check-in/check-out process. Overall, it was a pleasant and hassle-free stay – would definitely recommend to others!
Room: Classic Room
Hotel Grand Serene
Dear Guest, Greetings from Hotel Grand Serene! 🌸 Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed your stay, found our staff friendly and helpful, and appreciated the comfort of your room and the convenience of our location. Your kind words about our service mean a lot to us. We look forward to welcoming you back for another pleasant and hassle-free stay. Thank you for recommending us! Warm regards, Team Hotel Grand Serene
Good Stay
I had a better stay this time than the previous stay. Paid equal amount for two rooms but got allotted with one smaller room. In addition the AC control was not at 214. The guest (bro in law ) told me that he had a tough time without AC( completely off)after mid night.
Room: Classic Room
Hotel Grand Serene has replied on Wed Oct 08 13:23:38 IST 2025
Dear Guest, Greetings from Hotel Grand Serene. Thank you for sharing your feedback and for choosing to stay with us again. We are glad to hear that your overall stay was better this time. However, we sincerely regret the inconvenience caused due to the room allotment and the AC issue you mentioned. We truly value your comfort, and please be assured that your feedback regarding the room size and the AC control has been shared with our team for immediate action. We will ensure such issues are addressed so that your future stays are seamless and enjoyable. We appreciate your understanding and look forward to welcoming you again for an even more pleasant experience. Warm regards, Hotel Grand Serene If you want, I can also make a slightly shorter, sharper version that feels warmer and more empathetic while still sounding professional for public review replies. That would help manage your hotel’s reputation more effectively. Do you want me to do that?
Excellent Stay
The room provided to us was very clean and luxurious room service was excellent food at the 4th floor was good complimentary breakfast had lot of varieties . Roof top swimming pool was one highlight with the city view.
Room: Presidential Suite
Hotel Grand Serene has replied on Wed Oct 08 13:24:46 IST 2025
Dear [Guest Name], Greetings from Hotel Grand Serene! Thank you for taking the time to share your delightful experience. We are thrilled to know that you enjoyed the cleanliness and luxury of your room, the quality of our room service, and the variety in our complimentary breakfast. It is especially wonderful to hear that our rooftop swimming pool with the city view stood out as a highlight for you. Your kind words motivate our team to keep delivering exceptional hospitality. We look forward to welcoming you again soon for another memorable stay. Warm regards, Hotel Grand Serene
Great stay. Very much recommended when in Mysore
We had an excellent stay at the Grand Serene. The rooms, restaurant, staff everything was top notch and ensured a great experience.
Room: Elegance Room
Hotel Grand Serene has replied on Wed Oct 08 13:25:11 IST 2025
Dear Guest, Greetings from Hotel Grand Serene! Thank you for sharing your wonderful feedback. We are delighted to know that you enjoyed your stay and that our rooms, restaurant, and service met your expectations. Your kind words motivate us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to the Grand Serene soon.
Good Stay
Many times I have been to mysore and stayed in couple of hotels..i think this hotel is new hotel..thumbs up to cleanliness in rooms and common spaces..it was very clean and neat..we had ordered food to room ..it was really delicious..liked all the items v had ordered ..it was tasty..the only thing which has to b improved is breakfast taste..i found decent variety of items but it was lacking little taste slightly..also wifi was very bad..it was not at all working and also tv channels..after we come to room the guy comes and recharges 4 channels of our choice..he took 20 min for dat..all these services needs to be improved..parking space is not planned properly in basement..challenges to park and remove your car..
Room: Elegance Room
Hotel Grand Serene has replied on Wed Oct 08 13:30:01 IST 2025
Dear Guest, Greetings from Hotel Grand Serene, Mysore. Thank you for sharing your valuable feedback and for choosing to stay with us. We are delighted to know that you appreciated the cleanliness of our rooms and common areas, as well as the quality of the food ordered to your room. Your kind words truly motivate our team. We also sincerely appreciate your constructive comments regarding breakfast taste, Wi-Fi connectivity, TV channel setup, and parking arrangements. Please be assured that we are taking your feedback seriously and will work on improving these areas to enhance our guests’ experience. We look forward to welcoming you again and providing an even better stay. Warm regards, Hotel Grand Serene
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