We reached the hotel at 11:30 PM, and despite the check-in time being 12:00 PM, our rooms were not ready. We were asked to wait for an hour, and finally got the room at 12:45 AM.
To our disappointment, there were no towels, no dental kits, no kettle, or even a locker. The room and bathroom smelled terrible, and the staff was extremely rude. Service was absolutely zero.
We stayed only for half an hour to change before going out, and when we returned around 9:30 PM, the entire room was shaking because of the club and DJ above us. Nowhere was it mentioned that the noise would be this unbearable.
We called the reception 8–10 times between 9:50 PM and 12:00 AM, and only after continuous complaints did they turn off the music at 1:00 AM.
The most part was seeing towels lying on the floor in the reception area with a bathroom cleaner standing on them!
This was by far the worst, most unhygienic, and unprofessional hotel experience I’ve ever had. Would never recommend this place to anyone