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Review Of Hotel Grand Surya

Indrapuri Mahalla, Jhumri Telaiya | 1.6 km drive to Koderma Junction Railway Station

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • FAMILY
    • BUSINESS
    • SOLO
    3.2

    Good

    6 User Reviews and 27 Ratings

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    Guest Reviews

    Nice hotel

    Rated 5.0 by Govardhan Singh Kshathri . Solo Traveller . Jul 11, 2022

    Nice staff and i had a pleasant stay.

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    Good Stay

    Rated 4.0 by Basant Kumar Chakravortty . Mar 22, 2023

    Ok

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    Comfortable stay

    Rated 4.0 by KOMAL WAGHMARE . Business Traveller . Aug 01, 2022

    The room was good, spacious and comfortable. Food excellent. But only issue was that the reception needed to be informed always when i needed the ac and geyser after i came back to my room, as this was centrally put on and off. The ac also had controls inside the room but the main switch would be off.

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    Surya Grand, Dec'19 stay

    Rated 3.0 by Raj Verma . Family Traveller . Dec 15, 2019

    The stay in Surya Grand had mixed feelings. It was rated as 3 star in MMT but seems that in no way it deserved this. The rooms are ok and they offered bath towels and shampoo. However there was no provision for dental kit, shaving kit, hair dryer etc. in the room. Drinking water was charged, despite the high room rate as compared to all other hotels in the locality. It was expected to have a restaurant in house and good breakfast, but again this turned out to be false. There is no in-house restaurant. They did say there is another building which is named as Surya Hotel, where they had in house restaurant. As far as breakfast is concerned, there was not much to offer. Only parathas were available. This was very disappointing. No fruits, juice, milk, cereals offered. Further the room did not have intercom and you have to go to the reception to ask or tell any thing to them. They did provide a number to call from my own mobile, but many times there was no response on this number. The geyser was not functional many times as there was some switch outside which was kept off by the staff. Despite requesting them not to switch the geyser off, we found it off on most of the occasions when we needed it. Overall the stay was not as expected from a standard 3 star hotel.

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    Terrible Stay

    Rated 1.0 by Amit Kumar Kumar Jha . Oct 24, 2024

    There are no any services. >the room lock was not working. >electric kattle was not there. >wash besin not working >tv remote was not there. >toilet flush was not working. >water supply was not coming from morning.

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    Pathetic stay

    Rated 1.0 by Rohit Gambhir . Business Traveller . Nov 25, 2019

    Terrible room, damp, smelly, patchy. Geyser was not in a working condition towel was dirty, AC was making noise. Less variety of food, quality was average. And for such under average room the price was extreme.

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    Hotel Grand Surya has replied on Jan 27, 2021

    Dear sir, we since apologies for not delivery up to your expectation. We have taken up this with our hotel team and we will resolve this issue immediately. Thanking you again for staying with us. Read more

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