The property is located near the railway station and bus stand, making it convenient for travelers. However, guests have reported several issues with cleanliness and maintenance, including unclean bathrooms, dusty rooms, and broken amenities. The room service and staff behavior have also been criticized. Breakfast options are limited and not up to the mark. Some guests have reported insect infestations and foul smells in the rooms. Overall, the property needs improvement in terms of hygiene and service.