The property is located in the heart of Shillong, making it easily accessible. Guests appreciated the spacious and clean rooms, with some even opting for the suite rooms. The staff was courteous and helpful, providing excellent service. The rooftop restaurant offered a great view of the city and served delicious food. However, some guests found the breakfast service to be slow and the food quality to be average. The property followed COVID-19 protocols and maintained cleanliness. Overall, guests had a pleasant stay and recommended the property for its location, service, and cleanliness.