The property is receiving mixed reviews from guests. While some guests have appreciated the excellent room service, good behavior of staff, and prime location, others have complained about the unhygienic and dirty rooms, rude behavior of staff, and poor maintenance of the property. Guests have also reported issues with amenities such as AC, TV, and lift not working properly. The breakfast quality and variety have also been criticized. Overall, the property needs to improve its cleanliness and maintenance to provide a better experience to guests.