The property is located in a prime location with good connectivity to the city center. The staff is courteous and helpful, providing prompt service. The rooms are spacious and comfortable, but some guests have reported issues with cleanliness and outdated furniture. The rooftop restaurant offers delicious food, but the service can be slow at times. The property has good amenities, but some guests have reported issues with the AC and hot water supply. Overall, the property offers a pleasant stay experience with room for improvement in certain areas.