The property is located in an excellent location, just a few minutes walk from the gondola ride. The staff is professional, courteous and helpful, making the stay comfortable and memorable. The rooms are cozy and well-maintained, with excellent heating facilities. The food is delicious and wholesome, with a good variety of options. The property offers a warm and welcoming atmosphere, making it a great option for a stay in Gulmarg. However, some guests have mentioned issues with room size, bathroom cleanliness, and slow room service.