Room was not cleaned, corner wall was covered with spider webs. Kettle was not cleaned (covered in dust, heater was not working, electricity issue (unable to charge my phone, water issue (they were offering 1 bucket water in that case, you can’t manage everything in 1 bucket water that too cold water in that freezing temperature. Worst experience ever till date. You should actually remove that hotel from make my trip or at least inspect hotel first before you put it on make my trip. Pictures of room and actual room were different, tv was not working. Not even bed was alright. They didn’t change the bedding, i saw hairs on bed and when i asked them to change it cause of hair, they simple said we changed it already. Worst worst worst experience ever. 90% of the items from the menu was not available. Every-time we call on reception nobody’s there to pick it up. And we never saw that guy again who checked us in. There was 1 guy was managing everything. But not properly.