The property is located in a great location near Mall Road and has good amenities. The staff is polite and helpful, and the food is satisfying. However, some guests have reported issues with cleanliness, including stained bedsheets and smelly washrooms. Some guests also faced operational and maintenance issues, such as dripping water from the ceiling and non-functional TV. The property has limited options for breakfast and no Wi-Fi in certain areas. Overall, the property has its pros and cons, but its location and service make it a decent option for a stay.