The property is located near NJP railway station, making it convenient for travelers. However, guests have reported poor service, rude staff, and lack of cleanliness. Some rooms are dingy and have dirty sheets and curtains. The property charges extra for an additional person but fails to provide an extra mattress. Guests have also complained about the absence of toiletries and room service. On the positive side, some guests have appreciated the polite staff and the proximity to the railway station.