The property is located in the heart of Vijayawada, making it easily accessible to the Durga Temple, railway station and bus station. The rooms are spacious and well-maintained, with good housekeeping services. The staff is polite and courteous, providing prompt room service. The property has a good ambience and offers tasty food at reasonable prices. However, some guests have complained about the old and outdated furniture and fittings in the rooms, lack of complimentary water bottles, poor breakfast service, and unhygienic restaurant.