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SOLO
4.0
Very Good
11 User Reviews and 34 Ratings
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Guest Reviews
A beautiful property in a prime location
Rated 5.0 by Siddhartha Swarup Parida . Group Traveller . Dec 24, 2024
Stayed in this property while i was riding to gangtok with my friends. I must say the ambience of the place is lovely. Notably this place is located in the heart of the city and it provides ample advantage if you are planning for an early start. The parking space is nice and the food is good and reasonably priced too. Looking forward to stay here once more if possible.
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Hotel Insta 18 has replied on Dec 26, 2024
Dear Siddhartha Swarup Parida,
Thank you for your fantastic review and for rating us 5 stars! We’re thrilled to hear that you enjoyed the ambiance, our prime location, and the convenience it offers for early travel plans.
It’s also great to know that you appreciated the parking... Read more
Excellent stay! the staff was very helpful.
Rated 5.0 by Dwaipayan Mukherjee . Family Traveller . Oct 05, 2024
The stay was excellent. The staff was wonderful, very helpful. They were eager to help us out with anything that we needed. The food was also great. It is a must for any family planning to stay in siliguri. The rooms are clean and have all amenities needed.
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Hotel Insta 18 has replied on Oct 07, 2024
Thank you so much for your glowing review! We're thrilled to hear that your stay was excellent and that our staff made such a positive impression with their helpfulness and eagerness to assist you. It's wonderful to know that you enjoyed the food, and we appreciate your recommend... Read more
Excellent Stay
Rated 5.0 by Aman binha . Group Traveller . Sep 29, 2024
It was a very pleasant stay. Service was good as we booked the hotel last minute. Staffs were polite and very well behaved. Must stay place
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Hotel Insta 18 has replied on Sep 30, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant stay, especially with the last-minute booking. It's great to know that our staff provided good service and that you found them polite and well-behaved.
We appreciate your recommendation and l... Read more
Hotel revi
Rated 5.0 by ABHISHEK KHASNOBIS . Solo Traveller . May 03, 2024
I booked this property from make my trip for short stay i am really satisfied to stay in this property first of all this property location very near to siliguri bus stand and local market staff behaviour very polite room very nit and clean well decorated i recommended to stay in this property
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Hotel Insta 18 has replied on May 31, 2024
Thank you for choosing our property for your short stay and for taking the time to share your positive experience! We're delighted to hear that you were really satisfied with your stay.
Our convenient location near the Siliguri bus stand and local market is indeed one of our h... Read more
Costly
Rated 5.0 by Suvartha Ghar . Family Traveller . Apr 14, 2024
The stay was very short in the hotel, as i used it for a transit to kalimpong. The room is very good, spacious and decorative. But i felt it is a little overpriced. But the amenities and all other facilities are very good. The most important thing is the tenzing norway bus terminus is just a walking distance from this hotel. So if you want to have a layover then you can use this hotel.
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Hotel Insta 18 has replied on Apr 17, 2024
Thank you for sharing your experience with us! We're glad to hear that you found our room to be spacious and well-decorated, and we're delighted that you appreciated our amenities and facilities during your short stay.
We understand your feedback regarding pricing, and we cons... Read more
Very beautiful property
Rated 5.0 by Abhishek Kumar . Business Traveller . Apr 09, 2024
Very nice hotel with proper parking and good service. Food is also very nice and the staff and owner are also very cooperative
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Hotel Insta 18 has replied on Apr 13, 2024
Dear Valuable Guest,
Thank you for taking the time to post a review of our property. We are so happy to see that you enjoyed your time at our Hotel . Our goal is always to satisfy your expectations! If there’s anything we can help you with during your next visit, please don’t he... Read more
Thumbs up!
Rated 4.0 by Parag Ghosh Roy . Family Traveller . Oct 08, 2024
Good property. Nice clean rooms. Well managed by well behaved staff. Close to bus stand. Good food. Overall a good place with value for money.
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Hotel Insta 18 has replied on Oct 09, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our property to be well-maintained, with clean rooms and a well-behaved staff. It's great to know that our convenient location near the bus stand and the quality of our food added t... Read more
Good Stay
Rated 4.0 by Utpal Jyoti Gogoi . Family Traveller . Jul 12, 2024
Nice to stay. And so clean rooms. Location was also good walking distance to tenzing norway bus turminus.
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Hotel Insta 18 has replied on Jul 15, 2024
Thank you for your positive feedback! We're delighted to hear that you had a nice stay and appreciated our clean rooms. It's great to know that our convenient location, just a walking distance to the Tenzing Norgay Bus Terminus, added to your experience.
We look forward to wel... Read more
Descent rooms
Rated 3.0 by Yash Patel . Family Traveller . Nov 27, 2024
Rooms were good, they upgraded triple occupancy to 4 sharing. Only downside was no hot water. Even after multiple callouts they didn't fix the issue. There were many mosquitos in the room, although they provided mosquito repellent
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Hotel Insta 18 has replied on Dec 22, 2024
Dear Yash Patel,
Thank you for your feedback and for appreciating the quality of our rooms and the upgrade provided. We’re pleased to know you had a comfortable stay overall.
We regret the inconvenience caused due to the hot water issue. Our hotel uses solar water heaters as pa... Read more
Average Stay
Rated 3.0 by Aditya Raj Srivastava . Group Traveller . Nov 11, 2024
There was no menu for the foods, also we have ordered breakfast and we thought it was complementary but we have too pay for that also the pricing was not adequate too high
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Hotel Insta 18 has replied on Nov 13, 2024
Thank you for your feedback. We apologize for the confusion regarding the breakfast charges and the absence of a food menu. We understand how important it is for our guests to have clear information on pricing, and we’ll work to improve transparency with a detailed menu in each r... Read more
Poor Stay
Rated 2.0 by Sagor Sarker . May 23, 2024
No attached bathroom provided also bad service. Already left the room m
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Hotel Insta 18 has replied on Jun 05, 2024
Dear Mr. Sagor Sarker.
Thank you for your feedback. we apologize for any confusion regarding the bathroom arrangements. as stated in the room description, the category you booked was a non-AC shared bathroom. we understand that this might not have met your expectations and appre... Read more