The property's location is appreciated by guests, being close to the beach. However, the service quality is a major concern for most guests. The staff is often described as unresponsive and unprofessional. The rooms are small and not well-maintained, with dirty bed sheets and bathrooms. The food quality is also criticized, with limited options for complimentary breakfast. Some guests had to remind the staff multiple times for room service and food orders. Overall, the property needs to improve its service quality and cleanliness to provide a satisfactory experience to guests.