The facilities not provided by the hotel as mentioned in booking. The bill received from the hotel is less than the make of my trip so make my trip more chargeable than the hotel booking. No breakfast provided by the hotel but i booked my room with breakfast.
Hotel JSR Residency by AKC Hotels has replied on Sat Sep 21 15:41:08 IST 2024
We sincerely apologize for any confusion or inconvenience you experienced during your stay. However, we would like to clarify that the billing discrepancies you mentioned are handled directly by the booking platform (MakeMyTrip, and the hotel does not control the charges or invoices issued by them.
Regarding breakfast, if your booking included breakfast, it would have been provided as part of the package. We never withhold services that are part of confirmed bookings.
We take all feedback seriously and are committed to ensuring a smooth experience for all our guests. Please feel free to contact us directly so we can assist further in resolving this issue.