The property is located in the heart of the city and has a prime location. The staff is friendly and cooperative. The rooms are spacious and clean, with good room service. The food quality is good, and the breakfast is decent. However, some guests faced issues with cleanliness and hygiene, with dirty bedsheets and unclean bathrooms. Some guests also faced problems with the facilities, such as non-functional ACs, broken switches, and non-working kettles. The property needs to improve its maintenance and hygiene standards.