Yeh raha English translation:
"I had a terrible experience with a hotel booking. I had booked a room for my mother and grandmother, When we finally got to our room, we needed water to freshen up, but the staff told us that water would only be available in the morning. When we asked again in the morning, they claimed that the entire building's water supply was faulty due to a broken geyser and that a plumber would arrive soon. However, by 12 pm, we still didn't have water, and my mother had to bathe with cold water.
When I complained, the staff responded rudely, asking why I had complained. Thankfully, intervened and resolved my complaint. I'm grateful to them for helping me."
"The hotel staff instructed us to stand and wait while they checked us out, and also asked us to fold the bed sheets and other items before leaving. There were only two ladies with me, no male companions, yet the staff displayed extremely unprofessional and rude behavior towards us. we had arrived 6 hours late for our scheduled check-in time."
"My check-in time was 12 pm and check-out time was 11 am, but they forced us to vacate the room at 11 am sharp, saying 'your time is up'."