The property is located near Fateh Sagar Lake and has a good location. The staff is polite and helpful. However, the non-AC rooms are not up to the mark and have issues with cleanliness, ventilation, and dampness. Some guests had to switch rooms multiple times due to poor quality. The food service is slow and unresponsive. Some guests had bad experiences with the hotel manager asking for extra money and threatening them. Overall, the property has mixed reviews with some guests having a good experience while others faced issues with cleanliness and service.