The property has received negative reviews from guests. Many guests complained about the poor cleanliness of the property, including dirty washrooms and uncleaned rooms. Some guests also reported the presence of rats in their rooms. The service was also found to be poor, with staff not wearing masks and not following COVID-19 appropriate behavior. Guests also reported issues with basic amenities such as hot water, drinking water, and TV not working. The location of the property was found to be good, but the overall facilities and services need significant improvement.